Manager, Key Account (DSC|SN)
At a glance
Mid-level Account Management role at ST Engineering. ST Engineering Jurong East Bui.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Look after current enterprise accounts while prospecting for new business through structured daily outreach
- Give management regular updates on planned activities, results, and yearly account analysis
- Track competitor offerings and pricing by collecting up-to-date marketplace information
- Investigate customer issues, recommend fixes, and prepare reports to address dissatisfaction
- Build bid and handover cost sheets, including vendor quotes, project risks, and effort assumptions
What you bring
- At least three to five years of IT sales experience focused on enterprise accounts
- Strong written and spoken communication for customer, management, and project interactions
- Organized multitasking skills, with the ability to contribute independently and as part of a team
Who this fits
This role suits an organized enterprise-account seller who can manage customer relationships, bids, pricing details, and project handovers. You will work at the Jurong East location in Singapore and need to balance independent ownership with team contribution.
From the employer
ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Join our Cyber Team
We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructure, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.
Responsibilities
- Service existing accounts, obtains orders and established new accounts by planning and organizing daily work schedule to call on existing or potential accounts
- Keep management informed by submitting activity and result reports such as any plan activities, annual analyses
- Monitors competition by gathering current market place information on products, pricing, etc
- Resolves customer dissatisfaction by investigating problems, develop solutions, preparing reports, making recommendation to management
- Present an overall costing sheet for a sales / project , to negotiate for best price for project / tender during bid phase
- Provide project costing sheets with supporting quotations from various distributors / vendors to project team for project handover
- Factor in any risk / man effort % into the costing sheet over the build phase or operation / service phase – this is to be presented & highlighted to the project team during handover
- Support project for a smooth transition during project handover example like proper handover to project team on costing sheet
Requirements
- Possess at least 3 – 5 years of IT sales experiences in Enterprise Accounts
- Excellent communication skills, both verbal & written
- Good organization skills and ability to multitask
- Team-player who can also work independently, dedicated team-member
Work Location: Jurong East
Find out more: https://www.stengg.com/cybersecurity
ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.
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