Senior Key Account Manager
Mars (External) Open · verified Sep 21, 2026 At a glance
Senior Account Management role at Mars (External). CAN-Ontario-Bolton · full-time · CA$108,661–CA$142,617 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Deliver profitable sales and share growth against the account’s sales plan and SCM model goals
- Run daily customer execution, covering merchandising, item acceptance, assortment, budgets, and buyer relationships
- Build account plans with cross-functional teams, including launches, trade deployment, packaging, and execution activities
- Coordinate customer forecasts with demand planning for new concepts, initiatives, and annual brand plans
- Shape collaborative planning while tracking channel needs and the account’s financial year-end position
What you bring
- A bachelor’s degree and at least five years of relevant experience
- Retail or account-level CPG sales experience, backed by strong analytical ability
- Hands-on use of syndicated data tools such as Nielsen, plus joint business planning experience
- Willingness to travel ten percent of the time
Who this fits
You’ll suit a senior account leader who can negotiate distribution, promotion, pricing, planograms, innovation, and shelving with grocery customers. The role is based in Bolton and expects regular office collaboration, with remote work available as part of the stated flexibility. You’ll work across customer contacts, sales teams, demand planning, and other cross-functional partners.
From the employer
Job Description:
The Senior Key Account Manager ensures the delivery of business metrics for Mars Food & Nutrition Grocery accounts. In this role you will be accountable for budgetary & trade management, profitable business growth via the achievement of specific distribution, promotional, pricing, planogram, innovation, and shelving execution & negotiation.
This role is based in Bolton with regular in-office collaboration expected. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including remote work.
What are we looking for?
- Bachelor’s degree
- 5 + years of relevant experience. Experience in sales at a retail/account level in CPG.
- Strong analytical skillset, experience working with syndicated data platforms such as Nielsen.
- Experience with joint business planning and execution.
- Able to travel 10% of the time
What will be your key responsibilities?
- Responsible for achieving profitable sales and share growth in alignment with SCM model & sales plan objectives
- Responsible for the tactical, daily execution of the business to include merchandising objectives, new item acceptance, assortment optimization, budget adherence, and building customer relationships with the buying desk.
- Key point person for customer on items relating to daily operations of the business.
- Responsible for the development of effective and productive relationships within all levels of customer responsibility, as well as within the sales business unit and cross-functional teams.
- Work with copilots & cross functional business unit resources to develop execution plans that align with the strategy for Mars Food & Nutrition Canada
- Analyze business opportunities and provide input into the development of go-to-market (i.e. new item launches, trade deployment, pack creation, etc.) plans and activity sets.
- Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans.
- Lead collaborative planning, recommending new approaches and processes that ensure better customer planning, input, and alignment of improved activity sets.
- Position must analyze and communicate the future and emerging needs within the channel so that Mars Food & Nutrition is in a position to win.
- Fiscal responsibility, specifically associated with developing, managing and delivering a sound financial plan for the account and maintaining a year end position
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- A strong focus on learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
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