Client Solutions Specialist - Super and Funds
At a glance
Mid-level Solutions & Sales Engineering role at SS&C. Melbourne · full-time · no salary stated · we estimate A$99,000–A$178,804 across Australia.
SS&C has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Take incoming phone calls and messages from clients and financial advisers, serving as their first contact
- Explain superannuation, insurance, investment and pension matters, helping clients work through their enquiries
- Resolve client issues professionally, then keep clear records of each interaction
- Work with teammates to meet service and performance expectations across each interaction
What you bring
- Two to three years in financial services, superannuation, insurance or investments
- RG146 compliance, plus clear written and verbal communication skills
- You can work a weekday roster covering 8 am to 8 pm and attend the office at least two days weekly
- You can start on 23 November 2026
Who this fits
This suits someone with financial-services experience who enjoys helping clients and advisers with detailed enquiries. The role is based in Melbourne and uses a hybrid setup, with at least two office days each week. You’ll need to cover rotating weekday hours between 8 am and 8 pm.
From the employer
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Get To Know Us:
SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Income Protection Insurance
- Work/Life Balance: Flexible Time Off
- Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental Leave, Death & TPD Insurance
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
We’re looking for client-focused individuals to join our team as Client Solutions Specialists. In this key contact centre role, you’ll be the first point of contact for our clients and financial advisers, delivering outstanding service via phone, email, and web chat. You’ll assist with enquiries related to superannuation, insurance, investments, and pensions, helping our clients navigate their financial journey with confidence and care.
- Handle inbound calls and emails from clients and financial advisers
- Provide accurate information and support across superannuation, insurance, investments, and pensions
- Address enquiries and resolve issues in an efficient and professional manner
- Maintain accurate and up-to-date records of all client interactions
- Collaborate with a diverse team to meet and exceed performance targets
- Uphold the company’s values and ensure high service standards in every interaction
What You Will Bring:
- 2-3 years' experience within financial services, superannuation, insurance or investments.
- Excellent verbal and written communication skills
- Strong interpersonal skills and a genuine passion for helping others
- Positive attitude with a commitment to delivering exceptional service
- Willingness to learn and adapt to new information, systems, and processes
- Availability to work a rotating roster between 8 am and 8 pm, Monday to Friday
- Comfortable working in a hybrid model (minimum 2 days in the office per week, with flexibility to do more)
- RG146 compliant
- Available to start 23rd November 2026.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Not this one either?
Claude or ChatGPT reads the other 93,771 for you.
Get better matches →
