Head Coach & Community Manager - Westport, CT
On-site Westport Full-time Manager Community Marketing
Mid-level Community Marketing role at [solidcore]. Westport · full-time · $74,000–$82,000 base.
SalaryStated by [solidcore]
$74,000 – $82,000
Base salary for this role, in USD per year, as published in the posting.
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Coach eleven classes each week while setting the standard for the studio’s coaching team
- Deliver consistent fitness and customer service experiences that meet studio expectations
- Develop coaches through regular feedback and hands-on support during new coach training
- Grow local connections through outreach, marketing, client support, and community partnerships
- Handle studio operations including inventory, supply orders, sales records, retail knowledge, and equipment upkeep
What you bring
- Bring one to two years of group fitness experience and confidence leading energetic classes on a microphone
- Use G-Suite and Microsoft Office, especially Excel and Google Sheets
- Build strong client and community relationships through clear, personable communication
- Show reliable, professional leadership and a genuine interest in developing other coaches
- Thrive in a fast-moving, people-centered environment while reflecting the [solidcore] brand and culture
Who this fits
You’ll suit this role if you enjoy leading high-energy fitness classes, mentoring coaches, building local relationships, and serving clients directly. You’ll work onsite in Westport in a full-time role with variable availability, including weekends and holidays. You’ll also need to accommodate training schedules, work about forty hours weekly, and lift or carry at least thirty pounds.
From the employer
[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of eleven (11) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings.
You will be responsible for:
- Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 11 classes per week.
- Serving as an example and setting the expectations for new and existing coaches.
- Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards.
- Meeting company utilization & retention expectations on both an individual level and for the studio as a whole.
- Taking direction from the Area Manager to assist with day-to-day operations of the studio.
- Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community.
- Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support.
- Assisting as needed with responses to client requests and resolving concerns promptly and effectively.
- Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel.
- Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs.
- Ensuring the studio and equipment remain impeccable and fully-functioning at all times.
- Other duties and projects as assigned and as needed.
What we need from you:
- This is a permanent, exempt, full-time position with an expected 40 hours per week (including classes coached).
- Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business.
- Ability to lift / carry a minimum of 30 pounds.
- Proficiency in g-Suite and MS office, specifically excel and google sheets.
What skills and experience you will bring to us:
- Optimism and hard work with a love for health, fitness, and the [solidcore] workout.
- Passionate about helping others become the strongest version of themselves and achieve their goals.
- Passionate about building relationships and developing teams, creating an environment that fosters growth.
- Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
- 1-2 years prior group fitness experience.
- Outgoing and personable with a desire to build relationships within and outside the [solidcore] community.
- Team player with a positive attitude.
- Genuine desire to inspire and motivate others.
- Reliable and professional.
- Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room.
- Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community.
- Superior client relations and communication skills.
Compensation & Benefits
- Compensation Range: $74,000 - $82,000 per year
- Flexible PTO
- Full coverage health, dental, & vision insurance
- 401k with employer match
- Cellphone stipend
- And MORE!
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