Content Specialist

SOFTSWISS softswiss.com Open · verified Sep 19, 2026

Beograd T'bilisi Mid-level Content Creation

Mid-level Content Creation role at SOFTSWISS. Beograd.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Get content ready for release, set it up in CMS, and check the result through Back Office
Adapt material for different formats and interface constraints within the CMS
Coordinate localized versions across languages, channels, and the product
Manage promotional mechanics by reviewing conditions, settings, and limits
Check content before and after launch, then escalate errors and issues

What you bring

Bring upper-intermediate or stronger English and Russian skills
Have at least one year in content management, CRM content, or a related field
Handle parallel assignments and deadlines, or be willing to work that way
Organize your workload independently and make decisions within your responsibility
Stay resilient and adaptable in a changing, high-pressure environment

Who this fits

This role suits a self-directed, detail-focused person who takes ownership and can manage shifting priorities without constant supervision. You’ll work in Beograd, Serbia, using English and Russian; CRM, Jira, Slack, Google Sheets, HTML, JSON, and structured-content experience are useful additions.

From the employer

Overview:

SOFTSWISS continues to expand the team and is looking for a Content Specialist.

We need a true, experienced and accomplished professional who shares our culture and values.

Purpose of the role:

You will be responsible for preparing, localizing, configuring, publishing, and quality-checking content through CMS and Back Office systems. The role involves managing multiple tasks with different deadlines while ensuring accuracy and consistency throughout the process. We are looking for a self-sufficient and proactive professional who can organize their workload effectively, pay close attention to detail, and take ownership of their work and results.

Key responsibilities:

Preparation and publication of content in CMS
Configuration and adaptation of content in CMS for different formats and interface limitations
Preparation and coordination of content localization: working with multiple language versions and ensuring localization consistency across channels and the product
Working with promotional mechanics in Back Office: understanding conditions, settings, limitations
QA of published content: checking content accuracy, settings, and display before and after launch
Identifying and escalating content-related errors and issues

Required Experience:

Proficiency in both English and Russian, with a minimum level of Upper Intermediate (B2)
1+ year of experience in Content Management, CRM Content, or a related field
Experience working with a large number of parallel tasks and deadlines, or willingness to work in such an environment
Independence and a proactive approach to work: the ability to organize your work without constant supervision and make decisions independently within your area of responsibility
Strong stress resistance and adaptability in a dynamic environment

Nice to have:

Experience working with CRM systems
Experience working with Jira, Slack, Google Sheets, and other tools
Basic understanding of HTML, JSON, and structured content

Our Benefits:

Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events