Outbound Sales Development Manager
At a glance
Mid-level Sales Development role at Smokeball. Chicago · full-time · $90,000–$135,000 OTE.
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead and coach up to six SDRs toward meetings, qualified opportunities, pipeline, and conversion goals
- Build cold-call skills through call reviews, real-time coaching, and practice with objections and discovery
- Coordinate account-based outbound plans with account executives and prioritize accounts using ICP fit, intent, and engagement
- Improve outreach across phone, email, social, and video by refining sequences, messaging, and cadences
- Use Claude and other AI tools for research, personalization, call preparation, coaching, and productivity
What you bring
- At least three years leading outbound SDR or BDR teams with demonstrated pipeline-generation results
- Strong coaching background across cold calls, email prospecting, objections, personalization, account research, and multichannel outreach
- Working knowledge of Outreach, 6sense, Apollo, and Salesforce, with Clay as a plus and Gong strongly preferred
- Practical fluency with AI, especially Claude, applied to outbound selling and sales productivity
Who this fits
This role suits a hands-on player-coach who enjoys outbound sales, develops early-career talent, and manages performance using leading and lagging indicators. You’ll recruit, onboard, ramp, and develop SDRs while maintaining Salesforce and Outreach discipline. Experience selling into law firms would be especially useful.
From the employer
About Smokeball
Smokeball powers people-law. Our legal practice management software lightens the administrative burden, so legal professionals can serve those who need them most. With offices in Australia, the US, and the UK, culture plays a big part in our success, and our clear purpose and vision motivate us daily.
About the role:
We're looking for a hands-on, player-coach Outbound SDR Manager to lead, coach, and develop a team of up to six early-career SDRs. This team is 100% focused on creating new pipeline through outbound prospecting — identifying the right accounts, finding the right people, and turning cold prospects into qualified opportunities.
This role is for someone who loves outbound sales and developing talent. You'll be comfortable listening to calls, reviewing emails, building prospecting strategies, analyzing conversion data, and coaching SDRs in real time. We also embrace AI as a force multiplier — this leader should be highly proficient with AI tools, particularly Claude, and help SDRs use AI to sharpen research, personalization, and productivity without sacrificing authenticity.
What you'll do:
- Own team performance against meetings, qualified opportunities, pipeline, and conversion goals
- Build a strong cold-calling culture — coach openings, discovery, objection handling, and meeting conversion
- Partner with AEs to develop coordinated account-based outbound strategies
- Help SDRs prioritize high-value accounts using ICP fit, intent signals, and engagement data
- Develop and optimize sequences, messaging, and cadences across phone, email, social, and video
- Leverage Claude and AI for research, personalization, call prep, coaching, and team productivity
- Recruit, onboard, ramp, and develop SDR talent as we grow
- Maintain strong Salesforce/Outreach discipline for accurate reporting and pipeline attribution
What you bring:
- 3+ years leading outbound-focused SDR/BDR teams, with proven pipeline-generation results
- Strong experience coaching cold calling, email prospecting, objection handling, personalization, account research, and multi-channel outreach.
- Experience managing performance through both leading and lagging indicators
- Working knowledge of Outreach, 6sense, Apollo, and Salesforce (Clay a plus; Gong strongly preferred)
- Real AI fluency — especially with Claude — applied to outbound and sales productivity
- Comfort operating in a fast-paced, experimentation-driven sales org
- Experience prospecting into law firms a huge plus!
What success looks like: Not activity volume, a team that consistently generates qualified, meaningful pipeline by targeting the right accounts with the right message at the right time. Your SDRs will be thoughtful in messaging, disciplined in account strategy, proficient with AI, and ready for the next step in their careers.
Compensation
The pay range for this role is:
$90K Base | $135K OTE
What's in it for you?
💵 Competitive Salary
💹 Work-Life Balance: 20 vacation days, 3 reboot days, birthday off, volunteer time, and more!
🧘 Benefits: Excellent medical, dental, vision coverage. 401(k) match, & monthly wellness stipend
👶Parental leave
🥡 Office lunch and loads of snacks
🧢 And of course...the SWAG!!
Want to Know More?
Why do we do what we do? Where did the name ‘Smokeball’ come from? What are our values? Learn more here!
*Smokeball values diversity & inclusion and is proud to be an Equal Employment Opportunity employer. Smokeball considers all individuals seeking employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
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