Sales Specialist
At a glance
Mid-level Account Executive role at Simpro. Miami Office · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build cross-sell opportunities through outbound outreach to customer accounts without assigned account management
- Meet an expansion revenue target by increasing adoption across the existing customer base
- Show customers how Simpro Group products solve their needs, then take deals from demonstration through signed order
- Join Account Manager opportunities as the product specialist, leading demos and technical discussions
- Explain product integrations, answer evaluation questions, and pass specific customer feedback to product and leadership teams
What you bring
- Two to four years in product specialization, solutions consulting, or B2B sales, preferably within SaaS
- Strong product fluency, or the demonstrated ability to develop detailed workflow-level expertise quickly
- Commercial focus with the ability to uncover cross-sell opportunities and close them
- Clear communication skills that make complex technology persuasive to non-technical buyers
- Self-management skills for balancing outbound prospecting with inbound opportunities
Who this fits
You’ll suit a commercially minded product expert who can move between technical demonstrations, customer discovery, and closing expansion deals. The role is based in the Miami office and centers on Simpro Group’s existing customers. Experience with field service, trades, or construction software would strengthen your fit.
From the employer
Job Context
You know the product inside out. You know how to connect it to a customer's real pain. And you know how to close. If that's you — this role was built for you.The Mission
As a Sales Specialist, you drive product adoption and expansion within Simpro Group's existing customer base. You combine deep technical product expertise with direct commercial engagement — generating cross-sell opportunities, supporting Account Managers on expansion deals, and helping customers realize additional value across the full Simpro Group product portfolio.
You are the bridge between what our platform can do and what a customer urgently needs. You move fast, you go deep, and you close.
What You’ll Do
Job DescriptionDrive Adoption & Expansion
Generate cross-sell pipeline through consistent outbound engagement into non-managed customer accounts
Carry and achieve a defined expansion revenue quota through cross-sell and product adoption within the existing customer base
Demonstrate and present Simpro Group products to customers — translating technical features into business benefits aligned with customer needs
Close expansion opportunities from demo to signed order, managing a short and decisive sales cycle
Support Account Manager Deals
Step into live Account Manager opportunities as the product expert — handling demos and technical conversations the moment an expansion deal opens
Arm Account Managers with the product knowledge, talk tracks, and demo assets they need to identify and create expansion opportunities
Partner closely with the AI Sales team when customer conversations extend into AI solutions
Be the Product Authority
Understand and articulate how Simpro Group products integrate with each other and with the customer's existing platform
Address every technical question and concern a customer raises as they evaluate adding new products or features
Gain and maintain deep product knowledge across the full portfolio — including new products and acquisitions as they are released
Gather customer feedback and relay it to the product team with specificity and commercial context
Stay Ahead
Stay current with industry trends and competitive offerings to effectively position Simpro Group in every customer conversation
Bring the customer's voice back to leadership — your frontline perspective shapes product roadmap and go-to-market strategy
This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.
What You’ll Bring
2–4 years of experience in a product specialist, solutions consultant, or B2B sales role — ideally in SaaS
Deep product fluency or demonstrable ability to develop it quickly — you go beyond the surface and into the workflow
Commercially driven — you love finding the cross-sell and you know how to close it
Strong communicator — you make complex technology simple and compelling for non-technical buyers
Self-starter with the discipline to manage outbound activity alongside a warm inbound pipeline
Experience in field service, trades, or construction software is a significant advantage
Our Core Values
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
*Please note, no agencies will be accepted in the recruitment of this role.
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