Remote Planner Merchandise eCommerce - KAY

Signet Jewelers Open · verified Sep 10, 2026

Irving Full-time Mid-level Ecommerce Marketing

Mid-level Ecommerce Marketing role at Signet Jewelers. Irving · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Set sales and margin plans for the two Kay ecommerce sites, then communicate them clearly
Build forecasts for demand, sales, and margins across daily, weekly, monthly, and annual planning cycles
Use historical results, trends, and customer behavior to surface risks and recommend actions
Run promotional calendar execution, review results, and check setup across systems and channels
Monitor assortment, pricing, SKU productivity, availability, lifecycle performance, and drop-ship forecasts

What you bring

A bachelor’s degree in merchandising, marketing, business, or a related field
At least five years of merchandise or retail experience preferred
Strategic and creative thinking supported by sound judgment and quantitative analysis
Strong Excel skills and the ability to learn tools such as Hyperion, SAP Finance, Business Objects, MFP, APT, Tableau, and Altryx
Persuasive communication, presentation ability, attention to detail, organization, and multitasking

Who this fits

You’ll fit a role that combines ecommerce planning, analytics, promotions, assortment, pricing, and coordination with Merchandising, Marketing, Finance, and Operations. Regular scheduled attendance is essential. The title describes the role as remote, while the listed location is Irving, United States of America.

From the employer

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Develop, execute and communicate sales and margin plans for Kay.com and KayOutlet.com. Identify and quantify sales and margin opportunities and risks. Support ecommerce performance through analytics, promotional execution, assortment management, and cross-functional coordination to achieve financial and operational objectives.

Develop and maintain demand, sales, and margin forecasts across daily, weekly, monthly, and annual horizons. Track performance vs. plan, identify variances, and support reporting. 30%
Analyze historical data, trends, and customer behavior to identify risks and opportunities. Conduct deep-dive analysis and provide actionable recommendations to drive business performance. 25%
Support execution and optimization of the ecommerce promotional calendar. Analyze promotional performance and ensure accurate setup across systems and channels. 20%
Assist assortment strategy execution across owned and drop ship businesses. Monitor SKU productivity, availability, and lifecycle performance, and provide item-level forecasts for drop ship assortment inclusive of key items. 15%
Support pricing execution including promotional and regular price changes. Conduct audits to ensure pricing accuracy and resolve discrepancies. 5%
Partner cross-functionally with Merchandising, Marketing, Finance, and Operations. Support planning cadences and monitor fulfillment performance (BOPIS, SFS). 5%

Performs additional duties and projects as assigned.

Consistent regular scheduled attendance is considered an essential function of this job.

Education Required: Bachelor’s degree in Merchandising, Marketing, Business or related area

Required or Acceptable Job-Related Experience: Non-degreed candidates considered if the candidate has extensive background in retail merchandising (planning or buying)

Years of Job-Related Experience Required: Minimum 5 years of merchandise or retail experience preferred

Technical/Other Skills Required: Demonstrated ability to think strategically and creatively while applying sound business judgement and quantitative analytics. Proficient in Microsoft Office Suite with emphasis in Excel. Ability to quickly learn other software (Hyperion, SAP Finance, Business Objects, MFP, APT, Tableau, Altryx, etc.). Strong interpersonal skills with the ability to persuade and negotiate. Excellent communication (verbal and written) and presentation skills. Detail oriented with strong organizational and multi-tasking skills.

Benefits

We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:

✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!