Enterprise Account Manager
At a glance
Mid-level Account Management role at Sidetrade. Remote, United States · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow enterprise accounts by retaining revenue and expanding annual recurring revenue across the Order-to-Cash platform
- Find and close upsell and cross-sell deals spanning cash collection, CashApps, Augmented Invoice, and Aimie modules
- Create account plans that tie the product roadmap to customer priorities and measurable business outcomes
- Run renewals and expansions from initial discovery through negotiation and signed contracts
- Lead executive reviews with finance leaders, keep Salesforce data accurate, and relay customer feedback internally
What you bring
- Three to six years managing or selling B2B SaaS, preferably with enterprise or mid-market customers
- A record of achieving revenue retention and expansion goals
- Experience with FinTech, ERP, Finance Automation, or related enterprise software, ideally involving Order-to-Cash or Accounts Receivable
- Comfort presenting to CFOs and Finance Directors and closing multi-year SaaS agreements
- Working proficiency in Salesforce or a comparable CRM
Who this fits
You’ll fit if you can act as a commercial advisor to large multinational accounts and engage confidently with senior finance stakeholders. The role suits someone who works closely with Customer Success while owning renewals, expansions, forecasting discipline, and customer feedback. It is fully remote and based in the United States, with account coverage across EMEA and beyond.
From the employer
We are looking for a commercially driven Enterprise Account Manager to support Sidetrade's continued growth across our enterprise client base. You will play a critical role in retaining and expanding revenue within a portfolio of large, multinational accounts, acting as a trusted advisor to Finance and Order-to-Cash leaders across EMEA and beyond.
Sidetrade (Euronext Growth: ALBFR.PA) is an AI-native company dedicated to Order-to-Cash (O2C). Its platform combines O2C applications, autonomous AI agents, and Aimie IQ, an intelligent natural-language interface that helps multinationals accelerate their cash generation, all built on SAFE, the Sidetrade Agentic Framework for Enterprise. Sidetrade operates the world's largest proprietary O2C Data Lake, built on $9 trillion in B2B transactions and millions of buying companies. We use this data to train specialized AI models that monitor, analyze, decide, and act autonomously throughout the O2C cycle. Sidetrade supports companies in 85 countries with 450 employees across Europe, North America, and Asia-Pacific.
We’re proud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset. Sidetrade has been positioned as a Gartner® Magic Quadrant™ Leader since 2022. We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.
Curious about Sidetrade? Catch Aimie in motion: Aimie Video
Requirements
What you will do:
- Manage and grow a portfolio of enterprise accounts, driving net revenue retention and expansion ARR targets across Sidetrade's Order-to-Cash platform.
- Identify and close upsell and cross-sell opportunities across the full product suite, including cash collection, CashApps, Augmented Invoice, and Aimie agentic AI modules.
- Build and execute tailored account plans that connect Sidetrade's roadmap to each customer's business outcomes and strategic priorities.
- Own the full renewal and expansion cycle — from discovery to commercial negotiation and contract execution.
- Lead Executive Business Reviews (EBRs) with CFOs, VPs of Finance, and O2C Directors to demonstrate ROI and identify growth opportunities.
- Partner closely with the Customer Success team to ensure strong product adoption, smooth delivery, and high customer satisfaction.
- Maintain rigorous CRM hygiene in Salesforce, contributing to accurate pipeline management and revenue forecasting.
- Represent the voice of the customer internally, sharing insights that shape product roadmap and go-to-market strategy.
What you will bring:
- 3–6 years of B2B SaaS account management or sales experience, ideally within enterprise or mid-market segments.
- A proven track record of meeting or exceeding revenue retention and expansion targets.
- Experience in FinTech, ERP, Finance Automation, or adjacent enterprise software markets — familiarity with Order-to-Cash or Accounts Receivable processes is a strong plus.
- Executive presence and confidence engaging with C-suite stakeholders, including CFOs and Finance Directors.
- Strong commercial acumen with experience structuring and closing multi-year SaaS contracts.
- Proficiency with Salesforce or equivalent CRM platforms.
- A collaborative, customer-first mindset with excellent communication and stakeholder management skills.
Benefits
- Full remote - Work from home
- Health & wellness – medical coverage, life insurance, 401k matching and other wellness programs
- Time off – competitive paid holidays plus public holidays
- Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support
Because when you thrive, we all succeed!
We’re committed to providing a welcoming and inclusive experience for every candidate If you need any accommodation during the hiring process, just let us know.
Agencies
We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HR won’t be subject to fees.
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