PMS Hospitality Implementation Consultant
At a glance
Mid-level Solutions & Sales Engineering role at Shiji Group. Riyadh · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Guide Middle Eastern hospitality customers through PMS implementation, integrations, training, and go-live support
- Set up PMS interfaces and the Meetings & Events solution for each customer’s operating needs
- Adjust configurations for local fiscal rules, user access, service models, and customer workflows
- Train hotel staff on practical software use and resolve application or operational issues on site
- Track project progress accurately, consult internally, and take proactive steps toward delivery goals
What you bring
- A hospitality background or prior work in a comparable PMS implementation position
- Hands-on knowledge of Meetings, Events, and group operations would strengthen your application
- You can absorb new technology, products, procedures, and IT solutions quickly, including system installation
- You work effectively across competing tasks in a fast-moving setting and take responsibility for quality delivery
- You are prepared to travel across the Middle East for most of your working time
Who this fits
This role suits a mid-level implementation professional with hospitality experience who can combine customer consulting, system configuration, training, and on-site go-live support. You will work in Riyadh on site and travel across the Middle East for roughly seventy to eighty percent of the role. English and Arabic fluency are described as an advantage, rather than a stated requirement.
From the employer
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
The best hotels run on Shiji—day and night.
To support our Shiji Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events.
What you will do
- Provide technical consultancy to our hospitality customers within the Middle East region
- PMS Implementation, integration, and training (remotely and customer on-site)
- PMS Interfaces Implementation
- Meeting & Events solution Implementation
- Configure the system to meet country-specific legal fiscal requirements
- Analyze customer needs and configure the systems to their specific requirements
- Ensure multiple users, and service model concept meets the customer operational workflow
- Train the staff in the best and most practical use of the software
- Take the customer site live, answer any operational and application requests onsite
- Report accurate project status and act proactively to achieve the project goal
- Internal consultation
What are we looking for
- Hospitality Business background or working record in a similar PMS implementation role
- Meetings, Events and groups operational experience is an add-on
- You have the same passion for the Hospitality industry as our customers' passion to serve their guests
- Ability to adapt quickly to new technologies, products and procedures
- Ability to work and thrive in a multi-tasked and fast-paced environment
- Ability to quickly learn the company’s various IT solutions and able to handle system installation
- Ownership with quality, Professional “get it done” attitude and work ethic
- Fluent in English and Arabic are add-on
- Willingness to travel 70% - 80% across Middle East
What you’ll get from us
- Challenging and creative technology environment with a great deal of freedom and responsibility.
- Feedback and initiatives are always welcomed; you’ll also get full ownership to help shape the company's future.
- Opportunity to grow inside the global organization and develop yourself both professionally and personally
- Flexible working hours, opportunity to work (partially) remotely or choose your preferred location.
- A modern workplace in one of our multinational offices, of course as much coffee, mate and fruit as you need to get into the flow.
- Regular company Events & Entertainments as well as access to various location-based benefits.
Interested?
Looking forward to your application under specification of your possible starting date and salary expectations
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