Business Development/Execution Office Support
At a glance
Mid-level Business Development role at SGS. Nairobi · contract.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build sales plans for assigned accounts or regions, finding prospects and retaining current clients to grow revenue
- Learn what clients need, recommend relevant services, and turn those conversations into sales opportunities
- Research markets and competitors, then prepare presentations, quotes, service agreements, and tenders by deadline
- Keep client contact records current and coordinate inspection-result registration, outstanding files, registrations, and licenses
- Invoice completed jobs accurately and on time, support execution-office customers, and track inspector performance measures
What you bring
- A bachelor's degree in business administration, marketing, or an equivalent field
- Hands-on sales experience and strong customer-service skills
- Knowledge of international trade and regulatory compliance
Who this fits
This suits someone who can combine client-facing sales work with detailed inspection-office coordination and invoicing. The role is based on-site in Nairobi and is offered as a contractor position.
From the employer
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Business development:
- Lead generation - Overall sales strategy and creating sales plans to grow SGS revenue for designated accounts/region.
- Customer relations management - Anticipate, identify, and understand client’s needs and concerns. Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities.
- Market and competitor research - Prepare presentations, quotations, service agreements and tenders within set deadlines.
- Maintaining of customer database - Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking.
Execution Office Support
- Inspection coordination - Ensuring the correct registration of inspection results executed by the inspectors of the assigned country/area/region.
- Follow up on pending requirement for files, registrations and licenses.
- Invoicing – Ensure accurate and timely invoicing for all jobs executed.
- Customer service for the execution office.
- Monitor Key performance indicator for the inspectors
Any other duties assigned to you from time to time by Management
- Bachelor’s degree in business administration, marketing or equivalent.
- Practical sales experience.
- Knowledge on inspection procedures (internal training).
- Excellent customer service skills.
- International trade and regulatory compliance knowledge.
The incumbent shall be responsible for overall sales Strategy to grow revenue for
designated accounts / region through contacting potential clients to establish new
business and retain existing clients. They shall also be responsible for correct
registration of inspections results executed by the inspectors ensuring key
performance indicators are achieved in Inspection execution.
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