Senior Enterprise Account Executive, Financial Services

ServiceNow servicenow.com Open · verified Oct 6, 2026

On-site Frankfurt Full-time Senior Account Executive

At a glance

Senior Account Executive role at ServiceNow. Frankfurt · full-time.

Pay not stated

RoleAccount Executive

SenioritySenior

LocationFrankfurt

WorkplaceOn-site

EmploymentFull-time

PostedOct 5, 2026 · 1d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Generate SaaS license revenue by planning accounts and territories, researching prospects, and pursuing new business
Build relationships with senior finance and technology leaders across the assigned banking accounts
Coordinate account strategy across internal specialists, partners, success teams, and marketing
Learn each customer’s business and IT plans, then guide them on where ServiceNow may help
Bring the right support specialists into each deal as it develops

What you bring

At least ten years in software or solutions sales
Financial services selling experience, ideally with the named cooperative banking territory
A record of winning new business, negotiating deals, and meeting sales targets
Experience building trusted client relationships and applying AI to work decisions or processes

Who this fits

This senior enterprise sales role suits someone comfortable leading broad account teams and engaging C-suite buyers. The position is based onsite in Frankfurt and requires travel of up to half the time.

From the employer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. This role will be focused on the "Genossenschaftsbanken" Territory (i.e. R+V Banken, Sparda Banken, DZ Bank)

What you get to do in this role:

Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
Identify the right specialist/ support resources to bring into a deal, at the right time

To be successful in this role you have:

10+ years of sales experience within software OR solutions sales organization
Experience of working with in the Financial Services market, ideally with a focus on the "Genossenschaftsbanken" Territory (i.e. R+V Banken, Sparda Banken, DZ Bank)
Experience establishing trusted relationships with current and prospective clients and other teams
Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
Experience achieving sales targets
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
The ability to understand the "bigger picture" and our plans around IT
Experience promoting a customer success focus in a "win as a team" environment
Willingness to travel up to 50%

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.