Key Account Manager, B2B Sales
At a glance
Mid-level Account Management role at Sec. Mapletree Business City.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find and develop opportunities with customers, building pipelines for strategic accounts
- Share account coverage with sales partners and maintain existing customer relationships
- Create and execute development plans that expand account share and strengthen partner ties
- Guide projects and opportunity discussions through to handover, while keeping customers engaged
- Deliver price, product and promotional updates, plus accurate forecasts and activity reporting
What you bring
- You have negotiated complex agreements with both customers and partners
- You can sell solutions spanning hardware, software and services
- You communicate complex technology and business ideas clearly in proficient English
- You can work across Solution Architecture, Partner Sales, Professional Services, Marketing and Product Development
Who this fits
This role suits a relationship-focused account manager who can shape account strategies, sell across technology solutions and collaborate across departments. You should be comfortable working with customers and channel partners at multiple levels and handling forecasting, mitigation planning and opportunity handover. Experience with Singapore’s business environment and healthcare sector would be an advantage.
From the employer
Position Summary
The B2B Key Account Manager will be responsible for the execution of integrated B2B demand generation activities to market Samsung B2B products and solutions across key industries. The role will also drive active channel engagement and partners’ programs to build strong mindshare and joint collaboration.Role and Responsibilities
Role Responsibilities:
- Customer engagement to identify, create and materialize opportunities
- Creating a pipeline for strategic accounts
- Co-coverage of accounts with sales partners
- Managing existing accounts and ensuring the integrity of the Samsung Enterprise Brand
- Apply your experience to understanding and solving the various challenges our direct customers and channel partners face when growing the business.
- Develop, manage and execute assigned accounts’ development plans in accordance to company goals and objectives, including expansion of share of wallet, partners’ relationship
- Engage in deep professional relationships at all levels within assigned key accounts, be the trusted partner for IT & Mobile solutions
- Partake in projects/opportunities discussions and overseeing till handover
- Responsible for timely price & product updates, and sharing necessary promotional / product materials
- Full accountability to provide accurate sales forecasting and activities updates of assigned accounts
- Develop and drive account engagement strategies to ensure success, including mitigation planning when foreseeable shortfall occurs
Skills and Qualifications
Role Requirements:
- Sector Leads as professionals are great communicators and have strong interpersonal and selling skillsets. They are also able to formulate effective strategies to grow their assigned account patch and are able to build great relationships with customers and sales partners.
- Demonstrated experience in negotiating complex deals with customers and partners
- Experience in solution selling across hardware, software and services
- Cross functionally engagement experience (Solution Architect, Partner Sales, Professional Services, Marketing, Product Development)
- Strong presentation and communication skills with the ability to articulate complex ideas and concepts to a wide audience in business proficient English
- Strategic Thinker, able to see challenges from various angles and determine the best course of action to resolution
- Creative within technology and business limitations
- Highly collaborative team player who is passionate about business unit’s success and works well across the department
- Possesses a High level of integrity and Ethics
- Must be aligned to Samsung Core Values
- Presentable and well Groomed
- Extensive experience with Singapore Business Landscape and Healthcare Sector will be a plus
- Strong attention to detail
- Good communication and creative skills.
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