R&D Field Account Manager Strategic Accounts

Sartorius sartorius.com Open · verified Sep 30, 2026

Home Office Japan Full-time Manager Account Management

At a glance

Mid-level Account Management role at Sartorius. Home Office Japan · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationHome Office Japan

EmploymentFull-time

PostedSep 30, 2026 · 1d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Build relationships with scientific and managerial contacts at account R&D sites to gain early insight into molecule programs and process decisions
Track molecule programs, site locations and upcoming decisions so you can spot where technology trials may create opportunities
Turn early research needs, such as media or cell-line requirements, into use cases and coordinate technical experts to validate them
Run customer process and product trials, record results and readiness, and support scale-up or scale-down toward later adoption
Monitor account changes such as new processes, transfers and modalities, then pass validated programs to commercial teams with evidence and next steps

What you bring

A master's qualification in life sciences, biotechnology, biochemical engineering or a comparable discipline
At least three years in customer-facing biopharma work, with substantial involvement in research and development settings
Strong CRM capability, including SFDC, plus careful records of pipelines, customer processes, validation evidence and decision points
Fluent English and the ability to explain scientific needs and influence senior decision makers

Who this fits

This field role suits someone who can work credibly with scientific and managerial stakeholders and coordinate across customer and internal teams. Expect frequent customer-site work and travel exceeding half of your time. The role is based from a home office in Japan.

From the employer

The R&D Field Account Manager Strategic Accounts is a field-based role who drives early‑stage value creation in assigned Strategic Accounts by building deep customer R&D site engagement, maintaining regular on‑site presence at discovery and R&D labs, supporting pilot and clinical‑phase process trials, ensuring transparency and control of the molecule and process footprint, and converting validated technology seedings into structured opportunities for commercial teams.

Key Responsibilities & Tasks

Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions
Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
Identify and prioritize early‑stage technology seeding opportunities by translating R&D process needs and discovery‑stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long‑term value beyond existing business
Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale‑up / scale‑down and manufacturing‑sensitive validation where applicable, applying a process‑consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption
Support pilot and clinical‑phase (Phase I–III) process and product trials by enabling scale‑up / scale‑down validation, process optimization, and manufacturing‑sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs
Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders
Execute structured handovers of validated programs to the commercial scope
ging stakeholder maps, process context, validation evidence, and next actions

Qualifications & Skills

Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
Strong stakeholder management across customer R&D networks and internal matrix teams
High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data‑driven sales steering
Fluent English
Willing to travel >50% as this role is heavily focused on external customers

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers