Account Solution Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Salesforce. Milan · full-time · €94,200 base.
growthroles summary, based on the employer's posting.
What you'll do
- Guide the solution work across the sales cycle, coordinating with colleagues and leading its technical side
- Learn each customer’s needs and connect Salesforce products to the challenges they want to solve
- Build tailored solution concepts and product demos, then present their business value to decision-makers
- Handle RFP responses, address objections and help customers understand the recommended solutions
- Complete role-related training and certifications while working toward assigned quarterly and annual targets
What you bring
- You bring hands-on Salesforce experience and can work fluently in Italian and English
- You hold a computer science degree or a qualification in a related field
- You have delivered successful solution engineering, consulting, implementation or training work for enterprise software
- You have helped customers advance digital transformation and can explain technical ideas clearly
Who this fits
This role suits someone who can combine technical understanding with customer-facing sales work and collaborate across teams. Occasional travel is part of the role. Knowledge of consumer goods or telecommunications is a plus.
From the employer
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job Description
As a Sr. Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Sr. Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities
- Coordinate and lead the entire solution cycle through close collaboration with other teams.
- Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
- Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
- Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
- Attain quarterly and annual objectives assigned by management.
- Respond efficiently to RFPs.
- Lead the technical side of the sales cycle.
- Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Required Qualifications:
- Must have hands-on solid Salesforce experience
- Must have fluency in both Italian & English
- Bachelors Degree in Computer Science or related degree.
- Experience implementing Digital Transformation strategies and delivering increased success to their customers.
- Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
- Proven oral, written, presentation, and interpersonal communication and relationship skills.
- Proven time management skills in a dynamic team environment.
- Ability to work as part of a team to tackle problems in dynamic, energising environments.
- Inquisitive, practical, and passionate about technology and sharing knowledge.
- Loves to be the first to know something and to understand why and how things happen.
- Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
- Good at explaining ideas and finding ways to keep people’s attention.
- Willing and able to travel occasionally.
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
- Knowledge in consumer goods or telco is a plus.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is EUR 70.425 to EUR 94,200 annually. Italy CBA (Contratto collettivo nazionale di lavoro del commercio) (01/04/2015 - ) Quadri
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.Not this one either?
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