Carrier Sales Representative
At a glance
Mid-level Account Executive role at Rxo. Charlotte · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find, negotiate with, and lock in carriers for available freight at the right time and cost
- Keep carriers and customers updated as routes change, delays arise, or freight issues surface
- Set pickup and delivery appointments while weighing weather, traffic, mileage, and service rules
- Follow HVS and HRC load procedures, then keep shipment details current in operating systems
- Research carrier leads, make cold calls, and check billing records for accurate charges
What you bring
- At least one year in sales or a related field is required
- You can bring a bachelor’s degree, equivalent work or military experience, or transportation background
- At least one year in transportation or two years in sales or customer service is preferred
- You can make independent calls within authorized limits using sound judgment and discretion
Who this fits
This role suits a mid-level sales professional who can build carrier relationships, negotiate freight moves, and stay organized across active shipments. You’ll work in Charlotte and handle carrier outreach, customer updates, appointment scheduling, operating-system records, and billing checks. The position is full time.
From the employer
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.
What your day-to-day will look like:
- Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
- Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
- Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
- Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
- Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
- Accurately maintain and update information in the company’s operating systems
- Conduct research in available databases for potential leads; make cold calls to prospects
- Track back-end billing and invoicing to ensure that carrier charges are accurate
At a minimum, you’ll need:
- 1 year of sales or related experience
It’d be great if you also have:
- Bachelor’s degree or equivalent related work or military experience
- 1 year of transportation experience
- 2 years of sales or customer service experience
- The ability to exercise judgment and discretion while functioning independently within authorized limits
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
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