West Coast Supervisor - Creative Services (On-site)

RR Donnelley Open · verified Aug 20, 2026

On-site Phoenix Full-time Mid-level Creative

Mid-level Creative role at RR Donnelley. Phoenix · full-time · $68,500–$106,900 base.

SalaryStated by RR Donnelley

$68,500 – $106,900

Base salary for this role, in USD per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll set priorities and oversee daily work for a Phoenix Creative Services team serving an investment banking client
You'll lead more than ten professionals, review performance measures, and report regularly to the Account Director
You'll build project-tracking practices and introduce tools or processes that improve efficiency and delivery
You'll resolve client and team issues, manage shifting priorities, and keep internal partners aligned
You'll support hiring, onboarding, scheduling, timecards, and candidate documentation

What you bring

You'll bring at least seven years of related experience; a business degree is preferred
You'll communicate effectively in writing and conversation while delivering strong customer service
You'll work independently and with cross-functional teams in fast, high-pressure, deadline-driven settings
You'll prioritize well, manage time, solve problems, and maintain close attention to detail
You'll understand business planning and how to build cohesive, high-performing teams; industry software experience is preferred

Who this fits

You must work fully on-site in Phoenix, Arizona, leading a team that supports an investment banking client. This role suits you if you can stay organized under pressure, handle changing priorities, and maintain a professional, positive approach. Employment requires a background check and drug screen, and interviews should be completed without AI tools.

From the employer

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

RR Donnelley is looking for their next West Coast Supervisor to lead a Creative Services team supporting an investment banking client!

This is a fully on-site role based in Phoenix, AZ.

In this role, you will be responsible for setting priorities, general project/team oversight, and understanding/deploying the resources required for a wide variety of requirements.

Responsibilities include, but are not limited to:

Manage day-to-day operations of the team
Oversee staff of 10+ professionals
Analyze performance and key metrics
Ensure compliance with company policies and procedures
Proactively address, handle, and rectify all client and team concerns
Champion project management excellence
Develop and maintain best-in-class project tracking methods
Implement processes and tools that increase efficiency and ability to deliver exceptional solutions
Translate the needs of internal partners and ensure expectations are met
Manage changes in priorities and implements plans to meet business needs
Assist in recruiting, interviewing, and onboarding new employees
Share candidate and internal feedback as appropriate
Provide regular reports to the Account Director
Manage timecards and schedules
Maintain up-to-date documentation on all candidates
Ensure the team provides best-in-class deliverables to the client
Other duties as necessary

Bachelor's degree in area of business preferred
7+ years of relatable experience
Excellent written and verbal communication skills
Strong work ethic and customer service skills
Ability to work in a fast-paced, high-pressure, and deadline-driven environment
Able to work independently and as part of a cross-functional team
Maintain professional conduct and a positive attitude at all times
Excellent prioritization and time management skills
Excellent problem-solving skills
Excellent attention to detail
Knowledge of business planning, and ability to build strong, cohesive, and high-performing teams
Experience within a specific industry and industry-specific software is preferred

RRD's current salary range for this role is $68,500 to $106,900/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLPHX

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.