Senior Technology Sales Specialist -Federal

Senior Technology Sales Specialist - Federal Position Profile

$80,000 - $95,000 per year

Commission Eligible

Responsible for retaining and growing sales revenue within an assigned account base while driving new market share growth within the Federal sector.

Key Responsibilities

• Provide product and solution information to customers within an assigned territory.
• Conduct business analyses of customer communication needs and develop customized demonstrations, proposals, and value-driven solutions that exceed customer expectations.
• Generate new business opportunities and retain existing accounts through a consultative sales approach focused on Federal Department of Defense (DoD) and civilian organizations.
• Coordinate and oversee the post-sale delivery and implementation of Ricoh solutions at customer locations.
• Serve as the primary point of contact for all sales-related documentation and administrative requirements.
• Proactively develop new customer relationships, review leads, participate in customer planning discussions, and deliver solution proposals aligned with sales management objectives.
• Partner with customers on strategic planning initiatives and identify, evaluate, and address potential risks within existing accounts.
• Consistently meet or exceed revenue and gross profit targets.
• Coordinate cross-functional sales activities and manage team collaboration throughout the sales process.
• Represent Ricoh and promote company products and services during customer meetings and industry events.
• Maintain accurate account activity records within the company CRM system.
• Identify key decision-makers and conduct strategic account management activities.
• Serve as the primary customer contact and advocate.
• Perform other duties as assigned.

Qualifications Education and Experience

• Bachelor's degree or equivalent related experience required.
• Minimum of five (5) years of successful business-to-business (B2B) sales experience.
• At least two (2) years of sales experience supporting Federal Department of Defense (DoD) and civilian organizations.

Knowledge, Skills, and Abilities

• Strong knowledge of sales methodologies and processes within a matrixed organization serving Federal customers.
• Demonstrated experience working with Federal Department of Defense and civilian agencies.
• Exceptional negotiation, presentation, written, and verbal communication skills.
• Strong interpersonal, organizational, time-management, and self-motivation skills.
• Proven business acumen and leadership capabilities.
• Ability to lead or collaborate effectively with diverse teams to develop and execute account strategies.
• Extensive knowledge of industry products, solutions, and services.
• Proven ability to build and maintain strategic relationships across multiple business functions and customer organizations.
• Strong analytical skills with the ability to evaluate complex data, identify issues, and recommend solutions.
• Proficiency with Microsoft Office Suite and other business applications.

Working Conditions

• Primarily office-based work environment with standard lighting, ventilation, temperature, and noise levels.
• Position is largely sedentary but may require occasional standing, walking, bending, reaching, and lifting or carrying items weighing up to 10 pounds.
• Requires regular use of standard office equipment, including computers, keyboards, calculators, and other business tools.
• Frequent travel to customer locations is required. Customer sites may not be accessible via public transportation.

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