Key Account Manager

Ricoh Careers Open · verified Sep 21, 2026

Honolulu Full-time Manager Account Management

At a glance

Mid-level Account Management role at Ricoh Careers. Honolulu · full-time · $90,000–$105,000 base.

SalaryStated by Ricoh Careers

$90,000 – $105,000

Base salary for this role, in USD per year, as published in the posting.

RoleAccount Management

SeniorityManager

LocationHonolulu

EmploymentFull-time

Base pay$90,000–$105,000

PostedAug 13, 2026 · 5w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Manage strategic accounts across transactional print, service bureau, and graphic communications segments
Run discovery through close for devices, software, services, and finishing solutions
Lead recurring strategic account reviews to measure results and uncover expansion opportunities
Find new buyers inside current accounts and win additional customers in your territory
Keep RISE forecasts current while applying relevant print technology developments to client work

What you bring

At least eight years selling production print, ideally across transactional and graphic communications accounts
A record of retaining and expanding accounts through solution-based selling
Executive-level communication, strategic planning, and independent selling skills without overlay support
Working ability with RISE, Microsoft Office Suite, and sales planning tools

Who this fits

You’ll suit a senior, self-directed sales professional who can manage large, complex print environments and own the full customer relationship. The role is based in Honolulu and requires travel as needed for customer and partner commitments. A bachelor’s degree is preferred, or equivalent experience.

From the employer

Key Account Executive

Salary Range: $90,000 - $105,000

Commission Eligible

Position Profile

The Key Account Executive is a senior sales professional responsible for a set of strategic accounts across Transactional Print, Service Bureau, and Graphic Communications segments. This role owns the full sales cycle and customer experience, with responsibility for Ricoh’s complete production offering: inkjet and toner devices, software, services, and finishing. This role focuses on maintaining and growing strategic accounts, while also identifying and securing new customers in the assigned territory. The ideal candidate is self-sufficient, solution-focused, and highly experienced in managing large, complex print environments without overlay support.

Job Duties and Responsibilities

Own a defined book of key accounts and drive both retention and expansion across the portfolio.
Manage all elements of the sales cycle, from discovery to close, across Ricoh’s entire production print offering.
Conduct recurring Strategic Account Reviews (SARs) with customers to track performance and identify growth areas.
Uncover net new business opportunities within existing accounts.
Secure net new customers within assigned territory.
Actively track opportunities and maintain up-to-date forecasting using RISE (Oracle CRM).
Maintain awareness of print technology developments and apply insights where applicable in client engagements.

Qualifications (Education, Experience and Certifications)

Typically Requires:

Bachelor’s degree preferred or equivalent experience.
Minimum 8 years in production print sales, preferably across transactional and graphic communications accounts.
Strong track record of account growth, retention, and solution-based selling.
Excellent communication and strategic planning skills, including executive engagement.
Self-sufficient with ability to manage without overlay or pre-sales resources.
Proficient in RISE (Oracle CRM), Microsoft Office Suite, and sales planning tools..

Knowledge, Skills and Abilities Working Conditions, Mental and Physical Demands

Adaptable and flexible work environment, including travel as required to meet customer and partner commitments.
Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction.
Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects typically less than 10 lbs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.