Business Development Manager - Medan Branch

Rhe (R1111) Open · verified Sep 25, 2026

Medan Full-time Manager Business Development

At a glance

Mid-level Business Development role at Rhe (R1111). Medan · full-time.

Pay not stated

RoleBusiness Development

SeniorityManager

LocationMedan

EmploymentFull-time

PostedSep 23, 2025 · 12mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Find and pursue new freight-forwarding accounts, then follow up on leads to generate freehand business
Serve as the main customer contact, provide competitive quotations, and resolve issues promptly
Visit current and prospective clients while building relationships and monitoring customer satisfaction
Study trade lanes, competitors, regulations, and market shifts to uncover cargo-volume growth opportunities
Coordinate product and operations teams on new services, promotions, reporting, and market insight sharing

What you bring

Prior sales experience in freight forwarding, with a proven record of hunting-focused business development
Fluency in English and working knowledge of MS Office and standard PC operations
Strong negotiation, communication, interpersonal, teamwork, and cross-cultural collaboration skills
An assertive, independent, detail-focused approach with the stamina to meet tight deadlines

Who this fits

This role suits a hands-on business development seller who is comfortable hunting for freight-forwarding opportunities and managing customer relationships. You will work from the Medan branch and collaborate across product, operations, overseas partners, and local teams. The job calls for independent work under pressure alongside strong cross-department teamwork.

From the employer

What You Can Expect:

You will be contributing to that vision by:

New Business Development:
- Identify and pursue new business opportunities in the freight forwarding sector.
- Act as the primary liaison with customers on all business-related matters.
- Obtain freehand business and proactively generate and follow up on sales leads.
- Develop and implement strategies to penetrate new markets and expand the customer base.
Client Relationship Management:
- Provide timely and competitive quotations to customers.
- Conduct regular visits to existing and potential clients to build and maintain strong relationships.
- Ensure customer satisfaction by addressing inquiries and resolving issues promptly.
Market Analysis and Strategy:
- Monitor market trends, competitor activities, and industry developments.
- Develop concepts and strategies aimed at increasing cargo volumes and improving financial results on key trade lanes.
- Analyze trade lane performance and identify opportunities for growth.
Product and Service Development:
- Collaborate with product management and operational units to plan, develop, and implement attractive products and services.
- Actively promote Rhenus's products and services to customers, overseas partners, and internal teams.
- Transfer knowledge and market insights of trade lanes to overseas partners and local staff.
Regulatory Compliance:
- Stay informed about changes in market regulations on trade lanes.
- Communicate compliance requirements and updates to relevant parties within the organization.
Reporting and Communication:
- Provide timely reports to immediate supervisors on business development activities and opportunities.
- Maintain accurate records of sales activities, customer interactions, and market intelligence.

What You Bring:

What skills & experience you’ll bring to us

Proven experience of sales in the freight forwarding industry.
Proven track record in business development with a focus on "hunting" sales roles.

Fluent in English
Proficiency in MS Office applications and general PC operations.
Strong negotiation, communication, and interpersonal skills.
Assertive, independent, and detail oriented.
Ability to work effectively under pressure and meet tight deadlines.
Strong team player with the ability to collaborate across different departments and cultures.