AV Sales Specialist
At a glance
Mid-level Account Executive role at Resideo. Tulsa · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow AV sales in local markets by winning new accounts and expanding existing customer spend
- Use CRM and ERP tools to record revenue, supplier opportunities, customer profiles, and sales activity
- Guide customers through AV solutions with product expertise, demonstrations, training, and proactive outreach
- Coordinate audio, video, and Smart Home store events with vendors, representatives, and the Store Manager
- Maintain AV merchandising and provide managers with market insights and growth recommendations
What you bring
- At least three years in sales, customer service, or a combination of both
- Hands-on knowledge or experience with residential AV products and solutions
- Working familiarity with audio distribution, video distribution, lighting control, and home automation
- Smart Home experience is preferred, along with the ability to manage multiple tasks
- Experience programming control systems such as RTI, Control4, Savant, Crestron, Lutron, or Holm
Who this fits
You’ll suit a customer-facing AV seller who can provide consultative guidance, support product training, and build supplier and customer relationships. The role is based onsite in Tulsa and follows Monday-to-Friday hours without weekend work.
From the employer
ADI Global Distribution is hiring an AV Sales Specialist who will increase market share, uncover new opportunities, and drive solutions with our AV customers that result in long-term customer relationships.
The AV Sales Specialist must be comfortable working in a fast-paced environment with a customer first approach. The position will require consultative selling, design assistance, multitasking and forward thinking.
ADI Global is North America’s leading wholesale distributor of security, low voltage products and AV solutions. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals that can help customers.
Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, and team member development.
JOB DUTIES:
- Best in class customer service
- Increase AV sales in local markets – through wallet share and new account acquisition
- Meet and exceed revenue, gross margin and exclusive brand goals
- Leverage internal tools, market intelligence and field/local input to identify key areas of growth, brand opportunities, etc.
- Create and manage customer profiles to illustrate opportunities and success
- Use CRM and ERPs to track efforts including but not limited to revenue, supplier/category opportunities, and activities
- Strengthen current customer relationships through pro-active call out campaigns, educating customers and providing overall AV guidance and solutions through:
- Product knowledge, pro-active promotion, product demonstrations and trainings
- Create and/or develop relationships with suppliers and suppliers representatives
- Implement customer trainings to drive sales growth
- Assist the Store Manager in coordinating A/V and Smart Home store events, counter days, etc. with vendors or reps.
- Complete and report on all aspects of AV store merchandising and oversight
- Provide market intelligence and guidance to manager
- Demonstrate value-based benefits of solutions
- Assist customers with warranties, manufacturing specifications, care and maintenance of product and delivery options as part of the sales process
- Serve as the go-to AV expert, staying up to date with the latest product updates and new releases
MUST HAVE:
- 3+ years sales and/or customer service experience
- Residential AV knowledge/experience
- Smart Home experience preferred
- Audio distribution, video distribution, lighting control, home automation
WE VALUE:
- Familiar with and able to program control systems including: RTI, Control4, Savant, Creston, Lutron, Holm, etc.
- Ability to multi-task
WHAT'S IN IT FOR YOU:
- Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
- 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
- 12 paid holidays each year
- Four weeks parental leave without using vacation time
- Team member discounts on company products and other retail/service providers
- Monday to Friday working hours - no weekends
- Opportunity to progress within a global business
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