Strategic Account and Growth Executive
At a glance
Mid-level Account Management role at Rentokil Initial. Toronto · full-time · CA$75,000–CA$95,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage relationships across assigned national accounts, acting as the main contact and trusted advisor
- Work with Operations Management to deliver Ambius solutions against each customer’s objectives
- Support renewals and RFPs while leading business reviews at least annually
- Find expansion opportunities through prospecting, referrals, networking, and leads within your portfolio and territory
- Use Salesforce to forecast sales, monitor pipeline movement, and track account metrics
What you bring
- At least three years in B2B sales or strategic account management
- A high school diploma or GED is required; a diploma or bachelor’s degree is preferred
- Experience influencing C-level stakeholders with strong written and verbal communication
- Hands-on CRM experience, including Salesforce, plus the ability to analyze performance data
- A valid driver’s license, clean motor vehicle record, and ability to secure required industry licenses
Who this fits
This role suits an independent account and sales professional who can retain national clients while pursuing growth. You’ll manage several account and sales projects, handle complex escalations, and balance relationship work with direct prospecting. The position is onsite in Toronto and requires a valid driver’s license with a clean motor vehicle record.
From the employer
Ambius is your single source for plant design, green walls, scenting, and holiday décor. From the design concept to installation and ongoing maintenance, we are passionate about providing world-class experiences. Our Sales and Design Consultants bring client’s visions to life.
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
The Strategic Account & Growth Executive is a hybrid role responsible for both maintaining and expanding relationships with a dedicated portfolio of key national accounts. This role balances long-term client retention (approx. 60% of time) by serving as the primary relationship owner, and ensuring customer satisfaction, with aggressive revenue growth (approx. 40% of time) through the identification and securement of new business opportunities within the existing portfolio and through direct prospecting. This position is critical to maximizing the lifetime value and profitability of strategic client partnerships.
Requirements
This role requires a dual mindset, with your time strategically split between two core functions:
1. National Account Management (60% Focus)
- National Relationship Excellence: Serve as the lead point of contact and trusted advisor for a dedicated portfolio of key national accounts.
- Stakeholder Engagement: Develop trusted advisor relationships with key national accounts, customer stakeholders, and executive sponsors.
- Solution Delivery: Collaborate with Operations Management to ensure Ambius solutions are delivered successfully and meet specific customer objectives.
- Retention & Reviews: Support the customer RFP/Renewal process and conduct comprehensive business reviews at a minimum annual basis.
- Financial Oversight: Responsible for A/R management and coordinating with collections to manage the DSO of all assigned national accounts.
2. Sales Growth (40% Focus)
- Business Development: Generate new revenue through cold calling, networking, leads, and referrals within your assigned portfolio and territory.
- Strategic Planning: Craft territory development strategies to consistently exceed sales targets for both new and expanded revenue.
- Pipeline Management: Utilize Salesforce to accurately forecast and track pipeline activity and key account metrics.
- Expert Knowledge: Maintain mastery of Ambius programs, pricing, and service offerings, including completing all required product certifications.
Who You Are?
- Experienced: You have at least three (3) years of B2B sales or Strategic Account Management experience.
- Communicator: You can influence C-level stakeholders and possess exceptional verbal and written communication skills.
- Analytical: You are proficient in tracking and analyzing data, with hands-on experience using CRM software like Salesforce.
- Self-Starter: You are independent, dependable, and highly self-motivated with the ability to juggle multiple account management and sales projects.
- Problem Solver: You have a professional demeanor and the adaptability to resolve complex client escalations.
Qualifications
- High school diploma or GED required; Diploma or Bachelor’s degree preferred.
- Valid driver’s license and a clean motor vehicle record search.
- Ability to obtain any required industry licenses.
Salary Range: CAD 75,000-95,000/Annum
Benefits
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance, long/short term disability plus much more
- Perkopolis discounts and savings for colleagues
Savings and Retirement
- Employer-matched RRSP program up to 3.5% of your base salary per year
Work-Life Balance
- Paid vacation days & sick days
- Company-paid holidays
- A company mindset that prioritizes health, safety, and flexibility
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