Solutions Consultant NARS
At a glance
Mid-level Solutions & Sales Engineering role at RELX. Illinois · full-time.
In listing
growthroles summary, based on the employer's posting.
What you'll do
- Guide legal customers and prospects through LexisNexis products so they understand the tools and make fuller use of them
- Work with sales partners on account strategy, customer preference and plans for growing key relationships
- Spot potential leads and pass opportunities to sales partners or Product Specialists
- Research competitors, share findings with Product, Segment and Marketing, and relay customer feature needs to product teams
- Learn clients’ challenges, then offer guidance, training and consultation to help address them
What you bring
- A Juris Doctor degree
- Experience in training, sales or both, plus the ability to handle straightforward and complex research tasks
- Strong written and spoken communication, relationship-building and organizational skills
Who this fits
This suits someone who can consult with legal clients while partnering closely with sales teams to retain and grow account revenue. The role may require travel for up to half of your working time. The listed primary location is home-based in Illinois.
From the employer
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.
Responsibilities
- Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
- Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
- Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
- Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
- Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
- Collecting feature and function requirements from customers and communicate to appropriate product team members
- Utilizing all required processes, tools and systems
Requirements
- Have a Juris Doctorate
- Display excellent verbal and written communication skills
- Have the ability to build solid relationships internally and externally
- Have proven training and/or sales experience
- Experience performing simple and complex research assignments
- Display impressive organizational skills
- Be able to travel up to 50% of the time
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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