Account Executive (Hybrid)
At a glance
Mid-level Account Executive role at Regis HR Group. Miami · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find and qualify BPO prospects through research, referrals, networking, and ongoing lead database upkeep
- Present BPO services, adapting each pitch to the prospect’s business needs and handling questions
- Study client processes, then shape outsourced solutions with the BPO delivery team
- Build proposals covering services, pricing, and outcomes while negotiating contracts and terms
- Track pipeline activity, sales results, forecasts, and quotas while coordinating with operations and marketing
What you bring
- Strong communication, presentation, negotiation, and persuasion skills for client-facing sales work
- Experience selling BPO or related services is preferred, along with knowledge of BPO trends
- A bachelor’s degree in business, marketing, or a related field is preferred
- Comfort using CRM software and sales tools, working independently, and managing organized sales activity
Who this fits
This role suits a self-directed, results-focused salesperson who can manage prospecting, proposals, client relationships, and pipeline reporting. You’ll work with BPO delivery, operations, and marketing teams while also handling independent sales activity. International travel may be required.
From the employer
- Prospecting and Lead Generation:
- Identify potential clients through research, referrals, and industry networking.
- Generate and qualify leads for BPO services.
- Maintain a database of potential clients and leads.
- Sales Presentations:
- Conduct presentations to potential clients to explain the benefits of BPO services.
- Tailor sales pitches to address the specific needs and challenges of each prospect.
- Address client questions and concerns effectively.
- Needs Analysis:
- Work closely with clients to understand their business processes and identify areas that can be outsourced.
- Collaborate with the BPO team to create customized solutions that meet client requirements.
- Proposal Development:
- Prepare and present proposals that outline the scope of services, pricing, and expected outcomes.
- Negotiate terms and contracts with clients, ensuring they align with the client's expectations and company capabilities.
- Relationship Building:
- Build and maintain strong client relationships to ensure ongoing business and repeat sales.
- Provide excellent customer service and support to clients throughout the sales process and throughout their term as a client.
- Market Research:
- Stay updated on industry trends, competitive offerings, and market conditions.
- Identify opportunities for new services or improvements to existing ones.
- Sales Targets:
- Meet or exceed sales targets and quotas set by the company.
- Report sales progress, activities, and results to sales management.
- Documentation and Reporting:
- Maintain accurate records of client interactions, sales activities, and pipeline progress.
- Provide regular reports to management on sales performance and forecasts.
- Collaborative Approach:
- Work closely with the BPO delivery and operations teams to ensure the successful execution of client projects.
- Collaborate with marketing teams for lead generation strategies and promotional activities.
- Bachelor's degree in business, marketing, or a related field (preferred).
- Proven experience in BPO or related sales roles (preferred).
- International travel may be required.
- Excellent communication and presentation skills.
- Strong negotiation and persuasion abilities.
- Self-motivated with a results-oriented mindset.
- Knowledge of BPO industry trends and services (preferred).
- Ability to work independently and as part of a team.
- Proficiency in CRM software and sales tools (preferred).
- Strong organizational and time management skills.
- Willingness to travel internationally as needed.
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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