Community Manager
At a glance
Mid-level Community Marketing role at redstoneresidential. Boise · $60,000–$70,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Run the property’s daily operations, tracking site KPIs and working against its approved budget
- Lead leasing, marketing, and renewal efforts to improve occupancy, revenue, and resident retention
- Handle rent collection and delinquency while submitting weekly and monthly reports
- Build campus and community relationships, train staff, and reinforce strong resident service
- Oversee projects from marketing programs through construction work while coordinating multiple processes
What you bring
- At least three years managing student housing or multifamily properties, including two years as a property manager
- A professional, client-facing presence with prior experience working directly with clients
- Hands-on budget management and P&L ownership, supported by careful attention to detail
- The ability to use and rapidly learn Google Apps, Microsoft Office, and related technology
Who this fits
This suits an experienced property manager who can own site operations, financial results, resident experience, and team performance. You’ll need to manage competing work under pressure and provide constructive feedback to staff. The role is full-time, exempt, benefits eligible, and based in Boise.
From the employer
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
CLASSIFICATION: Full-time, Exempt, Benefits Eligible
COMPENSATION: $60,000-$70,000 per year + ability to earn up to an additional 20% of salary in performance bonuses.
BENEFITS:
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- 3 Paid service days
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Short-term Disability Insurance
POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.
KEY DUTIES & RESPONSIBILITIES:
- Monitor Redstone Key Performance Indicators (KPIs) on-site
- Managing the property to the approved operating budget and overseeing the lease-up of the property
- Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
- Collect rent and manage delinquency
- Work collaboratively with other staff members in a highly entrepreneurial environment.
- Create a positive environment that enhances the experience for our residents
- Build and maintain relationships with campus and community resources
- Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
- Submit weekly and monthly reports to Redstone.
- Manage projects ranging from marketing initiatives to construction projects
EXPERIENCE & QUALIFICATIONS:
- 3+ years in student housing or multifamily property management
- 2+ years of property manager experience
- “Client-ready” professional demeanor and presentation. Previous client interface experience is required.
- Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
- Ability to manage projects and multitask several processes at once under stressful conditions
- Experience with Entrata Software or familiarity with property management software is a plus but not required.
- Ability to use and quickly learn technology – Google Apps, Microsoft Office
- Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
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