Relationship Manager Commercial Accounts
At a glance
Manager-level Account Management role at RBC. Laval · full-time · no salary stated · we estimate CA$80,000–CA$115,938 across Canada.
RBC has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build commercial client relationships by giving tailored financial guidance that addresses each business’s needs
- Reach out to clients to learn about their priorities, changing circumstances and satisfaction with RBC
- Organize client and market work, then connect clients with RBC specialists for business and personal financial needs
- Apply banking controls, assess risks and create action plans when concerns arise
- Visit clients at their workplaces to understand how their businesses operate and promote RBC’s digital banking options
What you bring
- You have a background in managing client relationships and delivering strong client service
- You can uncover commercial clients’ needs and shape advice for their everyday banking
- You communicate well, manage your time and keep work organized
- You have used newer communication and digital banking tools, including web meetings or mobile apps
- You speak both English and French, as the role serves clients in both languages
Who this fits
This manager-level role suits someone who enjoys advising commercial clients and building relationships through regular contact and on-site visits. The position is based in Laval and requires English and French to serve clients in both languages.
From the employer
Job Description
What is the opportunity?
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a portfolio of Commercial clients you will support as they manage and grow their enterprises. As a Relationship Manager, you will deliver top-tier financial advice, while balancing risk policy to deliver solutions tailored to individual client needs. By identifying opportunities to grow your clients and partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.
What will you do?
- Grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
- Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
- Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
- Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
- Champion digital enablement and be an advocate of RBC mobile and online applications; enabling our clients to engage with RBC through the channel of choice
- Be on your client’s path, visiting your clients on-site to gain a thorough understanding of their business objectives and operations
What do you need to succeed?
Must-have
- Experience in exceptional client relationship management and client service
- Ability to complete needs-based discovery and solution development to provide Commercial clients with advice for their day-to-day banking operations
- Excellent communication, time management and organizational skills
- Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications)
- Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have
- Credit skills and knowledge, including an understanding of risk assessments, financial analysis, credit structuring, and presentation of banking solutions
- Familiarity with Commercial Banking systems
- Knowledge of a broad array of business and personal financial products and services
- University degree, ideally in commerce, business administration, or related experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Opportunity to collaborate with other business segments within the bank
- Competitive compensation
- Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
Job Skills
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice ManagementAdditional Job Details
Address:
3100 BOUL LE CARREFOUR:LAVALCity:
LavalCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-11-02Application Deadline:
2026-11-13Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
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