growthroles

Creative Art Director , B2B Creative Web Design Group - Marketing Section , Corporate Business Marketing Department , Group Sales Division(GSD)

Rakuten global.rakuten.com Open · verified Oct 4, 2026
Tokyo Full-time Director General Marketing

At a glance

Leadership General Marketing role at Rakuten. Tokyo · full-time.

Pay not stated General Marketing salary

RoleGeneral Marketing
SeniorityDirector
LocationTokyo
EmploymentFull-time
PostedOct 2, 2026 · 2d ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Run design, maintenance and refreshes for B2B marketing websites and related services
  • Create posters, brochures, flyers and direct mail for offline campaigns
  • Set the creative concept and visual direction across projects, then review work and protect quality
  • Use survey findings and other research to shape interface changes around customer and business needs
  • Coordinate designs with web directors, engineers, DTP designers and business operations staff

What you bring

  • At least three years as an art director, covering both digital and print projects
  • Practical ability with Photoshop, Illustrator and Figma
  • Experience leading design and supervising creative work
  • Business-level Japanese, including speaking, reading and writing
  • Knowledge of usability, accessibility and front-end technology

Who this fits

This role suits an art director who can lead design while working across web and print. The position is based at the Futako Tamagawa Rise office in Tokyo. English ability at roughly the level of a TOEIC result of 800 or higher is required.

From the employer

Job Description:

Business Overview
The Rakuten Group operates over 70 global services, ranging from e-commerce platforms like "Rakuten Ichiba" to Fintech services such as "Rakuten Card." Within this ecosystem, Rakuten Mobile aims to challenge the conventions of existing telecommunications carriers and build a truly customer-centric, innovative mobile network. At the same time, we serve as the DX (Digital Transformation) support company for the Rakuten Group. Our mission is to combine the technology and assets of the Rakuten Group with our own unique added value to provide solutions to corporate clients, thereby contributing to their digital transformation.
We invite you to demonstrate your full potential, grow with us, and help our clients realize their digital transformation.

Department Overview
This department is responsible for B2B marketing at Rakuten Mobile. We strategically promote not only mobile network services but also our own proprietary products on a daily basis. To embody one of our "Success Concepts," "Maximizing Customer Satisfaction," we always approach our work from the customer's perspective. Our organization is responsible for the production and improvement of various initiatives, including websites, digital marketing, owned media, and events. The appeal of this role lies in the ability to be involved from planning through to improvement, allowing you to oversee the entire marketing process.

Position:
Why We Hire
Due to business expansion, we are looking to add new members to our team to strengthen our Web design and print production capabilities.

Position Details
- Design, operation, improvement, and renewal of websites for Rakuten Mobile B2B marketing and related services.
- Design of printed materials such as posters, brochures, flyers, and direct mail.
- Collaboration with Web directors, front-end engineers, DTP designers, and business operations staff.
- Collaboration with designers from other Rakuten services.
- Creation, updates, and modifications of Web designs.
- Qualitative and quantitative research and analysis, such as user surveys.
- UI proposals or modifications to solve customer and business issues based on hypotheses.
- Development of creative concepts and visual direction for entire projects.
- Providing instructions to team members, design reviews, and quality management.

Work Environment
35 members (15 in Marketing, 20 in Planning/Production)

Mandatory Qualifications:
- 3+ years of professional experience as an Art Director (experience in both online and offline required).
- Practical proficiency in design tools such as Adobe Photoshop, Illustrator, and Figma.
- Experience in supervision and design leadership.
- Knowledge and understanding of usability, accessibility, and front-end technologies.
- Communication skills to facilitate smooth team development.
- Japanese (Business-level proficiency in speaking, reading, and writing).

Desired Qualifications:
- Experience in the development, operation, and improvement of design systems.
- Experience in DTP and coordinating offline and online creative assets.
- Knowledge and experience in video editing and motion graphics.

Other Information:
Additional information on Location

Futako Tamagawa Rise Office
Zip Code:158-0094
Location: Futako Tamagawa Rise13F

2-21-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Requirements
- English proficiency equivalent to a TOEIC score of 800 or higher.

#creative

#designer #WebDesigner

#groupsalesdiv
#RakutenMobile

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

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