Relationship Manager ( UAE National )
At a glance
Mid-level Account Management role at RAKBANK. United Arab Emirates · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find, promote, and secure new liability and transaction accounts while expanding the existing portfolio
- Coordinate with other teams to uncover cross-selling opportunities across business banking and related products
- Deliver financial targets while keeping client accounts aligned with bank compliance standards
- Resolve client service needs through service and back-office coordination, including SAS and Correspondent Bank queries
- Follow bank controls and processes while maintaining effective coordination with peers and support staff
What you bring
- A university degree is required for this relationship management position
- You are a UAE national with more than five years across branch banking, operations, relationship management, or customer service
- You understand the target market and its needs well enough to guide acquisition and retention of profitable relationships
Who this fits
This role suits a UAE national with substantial banking or customer-facing experience, especially in relationship management. You will work onsite in the United Arab Emirates and need to manage portfolio growth, service delivery, compliance, and cross-selling responsibilities.
From the employer
To identify, market and book new liability/transaction business accounts along with ensuring robust portfolio growth.
To work closely with other units in order to maximize cross sell opportunities.
To meet the financial targets.
To ensure that clients conform to the Bank’s compliance criteria.
To effectively cross sell the entire range of Business banking and other products to business customers.
To ensure that processes/controls are adhered as per the Bank’s guidelines.
Handle service requirements of all clients under the team to ensure client expectations are met through coordination with respective service /Back office teams.
Ensure that clients conform to the bank’s compliance criteria. All SAS and Correspondent Bank queries are resolved in a timely manner as per department TAT.
Ensure that coordination with peers and support staff is effective.
Minimum Qualification:
University Degree.
UAE National
Over 5 years’ experience in Branch banking, Operations and Relationship Management or Customer Service preferably in a similar relationship management job.
In-depth knowledge of target market and their requirement in order to assist and guide team to acquire and maintain quality and profitable relationships.
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