growthroles

Associate Vice President, Cash Management Implementation Manager

RAKBANK Open · verified Sep 30, 2026
United Arab Emirates Full-time VP Solutions & Sales Engineering

At a glance

Leadership Solutions & Sales Engineering role at RAKBANK. United Arab Emirates · full-time.

Pay not stated

RoleSolutions & Sales Engineering
SeniorityVP
LocationUnited Arab Emirates
EmploymentFull-time
PostedSep 21, 2026 · 10d ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Take corporate cash-management mandates from sales through connectivity, testing, launch and stabilization
  • Lead ERP integrations involving SAP, Oracle or Microsoft Dynamics with SFTP, APIs, XML, MT formats and SWIFT
  • Deliver wallet implementations across onboarding, funding, settlement, reconciliation and billing setup
  • Use dashboards, AI and automation to track delivery risk, improve documentation and resolve exceptions
  • Coach direct reports while coordinating clients, technology, operations, product, coverage and vendors

What you bring

  • A bachelor’s degree in computer science, information technology, engineering, finance or a related discipline
  • At least ten years in transaction banking, including four years delivering cash-management implementations or integrations
  • Hands-on delivery of corporate online banking, host-to-host, liquidity and wallet or digital-payment solutions
  • Middle East banking experience with knowledge of UAE regulatory and compliance requirements
  • Experience leading teams and multiple stakeholder groups, plus practical use of AI and automation

Who this fits

This suits a senior implementation leader who can translate complex corporate requirements into bank solutions and manage concurrent delivery and production issues. You’ll lead a team while serving as the main coordination point across clients and internal groups. The role requires Middle East banking experience and familiarity with UAE requirements.

From the employer

What We’re Looking For:

  • Own the end-to-end implementation lifecycle for Corporate Online Banking, Host-to-Host (SFTP / API), Liquidity Management, Wallet propositions, Payments, Collections and Virtual Accounts for WBG and BBG clients.
  • Convert mandates handed over by Cash Management Sales into live, revenue-generating solutions within agreed timelines, supporting committed cash management revenue targets.
  • Implement complex client mandates and bespoke solutions, supporting product enhancement and value-added services that drive overall growth of the cash management business.
  • Lead technical integration with client ERPs (SAP, Oracle, Microsoft Dynamics) across ISO 20022 / XML, MT file formats and SWIFT FileAct / SCORE.
  • Deliver wallet and stored-value implementations covering onboarding journeys, API integration, funding, settlement and reconciliation flows.
  • Ensure clients are correctly set up for billing as per approved pricing and that the first charge is applied accurately; fee ownership remains with Cash Management Sales.
  • Act as single point of contact for clients, Coverage, Product, Technology, Operations and vendors through the implementation phase.
  • Run client workshops, connectivity and penny testing, UAT and training ahead of go-live.
  • Ensure complete, documented handover to the Customer Service Unit once solutions are live and stabilized.
  • Coordinate with Technology on production issues, defects and service disruptions arising after handover to the Customer Service Unit – driving root cause analysis, timely resolution and permanent fixes.
  • Provide full visibility of the implementation portfolio through MIS and dashboards covering status, ageing, bottlenecks and delivery risk, leveraging Artificial Intelligence tools and techniques for automated reporting, predictive delivery insights and exception tracking.
  • Work with the Product team to identify and close product and platform gaps observed during implementations.
  • Deploy AI and automation tools to improve turnaround, documentation quality, testing and resource utilization.
  • Ensure all implementations comply with bank policies, product program guidelines, security standards and regulatory requirements.
  • Lead, coach and develop a team of direct reports, ensuring consistent delivery standards.
  • Resolves connectivity, file format, mapping and integration issues across multiple concurrent implementations.
  • Translates complex client requirements into deliverable bank solutions, balancing bespoke demands against platform capability.
  • Applies sound judgment in prioritizing competing client, delivery and production support demands.
  • Self-starter with strong ownership and willingness to undertake self-learning.

What We’re Looking For:

Minimum Qualification:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Finance or a related field.
  • CertICM, PMP / Agile or SWIFT / ISO 20022 certification preferred.
  • Minimum 10 years in transaction banking, with at least 4 years in cash management implementation or client integration.
  • Proven delivery of online banking, host-to-host (SFTP / API), liquidity and wallet / digital payment implementations for corporate clients.
  • Middle East banking experience with a sound understanding of UAE regulatory and compliance requirements.
  • Experience managing teams and multiple stakeholder groups.

Minimum Experience:

Demonstrated use of AI and automation tools to improve delivery efficiency.

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