Hospital Account Executive
At a glance
Mid-level Account Executive role at Quest Diagnostics Careers. Pittsburgh · full-time · no salary stated · we estimate $87,500–$180,000 across the United States.
Quest Diagnostics Careers has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Find new sales and leakage opportunities in hospital accounts, then work to close them and grow volume
- Build relationships with hospital decision-makers and other key contacts to protect account retention
- Create account plans and value propositions with regional sales leaders to improve volume and profitability
- Explain test ordering and other procedures to hospital staff, and resolve straightforward service problems
- Apply price changes, uphold contract terms, and stay current on connectivity products and new tests
What you bring
- At least five years serving healthcare providers, plus three years in sales
- A hunter mindset and familiarity with reference labs, specialized testing, healthcare payors and regulations
- A valid driver’s license is required; a business, marketing or life sciences bachelor’s degree is preferred
Who this fits
This field-based sales role suits someone who can grow and retain hospital accounts while working with contacts at multiple levels. Expect daily travel throughout the Pittsburgh region.
From the employer
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.
The Hospital Account Executive is responsible for driving growth (new business) and account retention by identifying sales opportunities and managing service requirements for existing hospital accounts.
This is a field-based sales role with daily travel throughout the Pittsburgh region.
- Drive sales growth in existing hospital accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
- Ensures customer retention by developing relationships with hospital personnel at multiple levels of the hospital including decision-makers and other key stakeholders.
- Participate with regional sales leaders in developing business plans and effective value propositions to increase volume and profitability in assigned hospital accounts.
- Educate hospital personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.
- Implements fee increases or price changes; enforces contract compliance.
- Provide immediate support for less complex service issues; refer to appropriate resources (e.g.: Customer Solutions) for more complex issues and then follow up on resolution.
- Maintain knowledge of all connectivity products and new tests.
- Ensures compliance with company policies and government regulations.
Required Work Experience:
- Five (5) years of successful experience providing services to healthcare providers.
- Three (3) years of sales experience
- Hunter mentality a must!
Knowledge:
- Knowledge of reference laboratory business, esoteric tests, and processes
- Knowledge of the healthcare industry, payors, and regulations
Education
- Bachelor’s Degree Business, Marketing or the Life Sciences (Preferred)
Licenses and Certifications
- Valid driver’s license (Required)