Senior Technical Account Manager, Federal
At a glance
Senior Account Management role at Qualys. Virginia · full-time · no salary stated · we estimate $115,000–$175,000 across the United States.
Qualys has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Guide federal customers through post-sale work, explaining product technology to technical teams and executives
- Build technical and executive relationships, resolve account issues, and support customers across the sales process
- Find potential business opportunities and pass customer needs to product, marketing, and engineering teams
- Answer technical and business questions, provide product support, and deliver technical sales presentations
- Attend conferences and seminars, and travel throughout your sales territory
What you bring
- You bring five to seven years of relevant experience and a bachelor's degree or equivalent experience
- You know technical security areas such as security assessment, network security, or another listed area
- You communicate clearly in writing and speech, present effectively, and respond professionally to emails and RFI or RFP requests
Who this fits
This senior role suits someone comfortable with federal customer contacts from executives to frontline technical staff. You must be based in the central, mountain, or pacific time zones and able to travel throughout your sales territory.
From the employer
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Job Description
The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and product positioning to both technical and leadership personnel. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain technical relationships with technical & executive level contacts for assigned accounts.
This position is open to candidates based in the central, mountain and pacific time zones.
Responsibilities
- Provide product and technical support for assigned accounts
- Identify and develop potential new business opportunities
- Convey customer requirements to Product Management, Marketing and Engineering teams
- Provide functional and technical support to customers
- Respond to customer questions on technical best practices and business related issues
- Deliver high-level and detailed technical sales presentations
- Responsible for attending conferences, seminars, etc
Qualifications
- Ideal candidate must be self-motivated with strong knowledge in the technical security space: security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security & other enterprise security solutions.
- Knowledge in variety of Federal Compliance issues a plus: FedRAMP, STIGs, FIPs.
- Must possess strong presentation skills and be able to communicate professionally in response to emails, RFIs, RFPs
- Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
- Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
- 5-7 years relevant experience
- Bachelors degree or equivalent experience
- Excellent written and oral communication skills
- Able to travel throughout sales territory
- Technical security experience in the Federal space to include system integrators a plus
Qualys is an Equal Opportunity Employer, please see our EEO policy.
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