Senior Solutions Consultant
At a glance
Senior Solutions & Sales Engineering role at Puzzle Consulting Services. Alpharetta · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Configure, test, troubleshoot, and support implementations of Bright Suite software solutions
- Work directly with clients to address difficult supply chain and business requirements
- Investigate implementation problems and coordinate technical fixes with analysts
- Test customer-specific enhancements quickly and accurately
- Spend part of your time on customer sites during implementation work, with regular travel required
What you bring
- A technical bachelor’s degree in engineering, computer science, supply chain management, management information systems, or a related field
- At least three years developing, supporting, or implementing application software
- Working knowledge of supply-chain management, relational databases, SQL troubleshooting, XML, and JSON
- Strong communication, task management, collaboration, and prioritization skills
Who this fits
You’ll suit a senior client-facing implementation role that combines technical problem-solving with supply chain knowledge. The position is based in Alpharetta, Georgia, and requires roughly twenty-five to fifty percent travel, including on-site customer work. You’ll need to manage multiple projects while collaborating with teammates on both technical and functional issues.
From the employer
Our Professional Services team is expanding!
We are looking to hire a Senior Solutions Consultant in Georgia. This role offers a unique opportunity to combine technical aptitude, business skills, supply chain knowledge, and face-to-face client interaction in an exciting software consulting career. The position allows you to partner directly with industry-leading customers to help them achieve supply chain and business success.
Our Senior Solutions Consultants have the opportunity to work in a variety of industries, including consumer goods, food & beverage, third-party logistics, transportation and shipping, and more!
Solutions Consultants are the customer’s primary point of contact through the implementation of Bright Suite of solutions:
Bright Warehouse: Warehouse and Distribution Management
Bright Order: Distributed Order Management
Bright Source: Sourcing and Procurement
Bright Store: Inventory Management and Point of Purchase
Bright Socket: Software Integrations
Bright Performance: Business Reports and Dashboards
Bright Forecast: Demand Planning and Forecasting
Bright Inventory: Inventory Planning
What You'll Do
Primary activities will include: Configuration, testing, issue resolution, and implementation support.
Collaborate with clients to solve challenging business requirements
Analyze and resolve issues that arise throughout the implementation. Works with analysts to resolve technical issues.
Performs testing of client-specific enhancements promptly.
25-50% travel required. A portion of your time will be spent on-site working directly with the customer’s project team.
What You'll Need
Bachelor of Science degree in Engineering, Computer Science, Supply Chain Management, Management Information Systems, or related technical degree, with a minimum overall grade point average (GPA) of 3.03
3 years of experience developing, supporting, or implementing application software
Must possess an understanding of supply-chain management
Experience in troubleshooting and developing SQL queries using relational databases.
Experience in XML and JSON file formats.
Excellent communications and task management skills.
Enthusiastic and positive attitude
Ability to work and collaborate with team members both technically and functionally in nature.
Self-motivated and hungry to learn
Ability to handle multiple projects and tasks simultaneously
Must be able to travel approximately 20%.
Position located in Alpharetta, GA
Perks
Be part of an energetic team that is serious about delivering software to customers and cultivating our culture. We work awfully hard and are having a blast doing it. This team believes that what we are doing is a game-changer in the industry
Coffee bar with cold brew on tap and a full time barista
Standing desk (if you’re into that sort of thing)
Corporate events, including food trucks, Top Golf, and other shenanigans
Corporate office with co-working spaces, ping-pong tables, corn-hole boards, and Avalon around the corner
Benefits package including health care, paid time off, life insurance, 401 (k) plan (with match), and gym reimbursement
Be part of a team recognized 5 years running as an AJC Top Workplace!
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