Loss Prevention Manager - National Accounts
At a glance
Mid-level Account Management role at Purolator. Mississauga.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Review national customers, shipping routes and facilities for security weaknesses, then recommend controls to address them
- Study loss, fraud and claims information to spot patterns, emerging threats and underlying causes
- Lead customer-facing loss incidents as the main prevention contact, sharing findings and steps to prevent repeat problems
- Investigate internal and external subjects, and use dashboards and reports to brief leaders on loss prevention
- Help put security measures in place, including cameras, access systems, alarms, GPS tracking and shipment monitoring
What you bring
- Three to five years working in loss prevention
- Working knowledge of Canada's Criminal Code and experience with CCTV, access control and security systems
- Fluent English for frequent communication with stakeholders
Who this fits
This manager role suits someone who can assess security risks, investigate losses and coordinate corrective actions across customer and internal teams. It is based in an office environment in Mississauga.
From the employer
It’s not a package. It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
Description
Under the direction of the Manager Loss Prevention Technology Analytics and E Commerce Fraud, the Manager Loss Prevention will partner with internal and external Purolator Enterprise customers to ensure they have the correct controls in place to safeguard their shipments from losses.
Responsibilities
- Ensuring mitigating controls are in place to prevent customer losses
- Generating analytics evaluations of loss indicators and action trending concerns
- Initiating and supporting investigations into internal and external individuals
- Support in the development of processes and procedures to mitigate losses throughout the network
- Engage the correct stakeholders in addressing loss mitigations and trending patterns
- Act as the primary LP contact for customer‑impacting incidents, providing clear communication, findings, and preventative recommendations
- Identify control gaps and recommend corrective actions to improve compliance and risk mitigation
- Produce regular loss prevention insights, dashboards, and executive level reports for internal leaders and key stakeholders
- Conducts risk assessments for national customers, lanes, and facilities to identify vulnerabilities and recommend corrective controls.
- Supports implementation and oversight of security controls including CCTV, access control, alarms, GPS tracking, and monitoring processes for high risk shipments.
- Analyzes loss, fraud, and claims data related to national accounts to identify trends, emerging risks, and root causes.
- Identify gaps in existing processes and recommend enhancements to improve accountability, tracking, and chain of custody.
Education
- Wicklander-Zulawski Non-confrontational interview certification
- Certified Protection Professional (CPP) or Professional Certified Investigator (PCI) are an asset
Experience
- 3-5 years Loss Prevention experience
- Knowledge of Criminal Code of Canada
- Experience with CCTV, access control and security systems
- Experience in courier/cargo/transportation industry
- Excellent communication skills (written and verbal)
- Excellent problem solving and decision making skills
- Ability to coordinate a wide variety of duties and responsiblities and meet deadlines in a face paced environment
- Must be able to work with a high degree of honesty and integrity
- Proficient with Microsoft Suite
Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: Manager Loss Prevention Technology Analytics and E Commerce Fraud
---
Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.
Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.
Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.
We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.
Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.
Not this one either?
Claude or ChatGPT reads the other 90,612 for you.
Get better matches →
