Manager, SMB Account Management
Procore Open · verified Sep 24, 2026 At a glance
Mid-level Account Management role at Procore. Austin · full-time.
In listing
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead account managers who renew existing customers and expand accounts through upgrades and cross-selling
- Coach reps through calls, presentations, pipeline reviews, negotiations, and deal planning
- Coordinate with customer success and sales leaders on client outcomes, lead quality, and follow-up
- Hire, develop, and retain account managers while building a performance-focused team
- Analyze team results, produce forecasts, and improve processes that increase sales efficiency
What you bring
- A bachelor’s degree or comparable relevant experience
- At least three years carrying a software sales quota, preferably in SaaS, plus sales management or demonstrated leadership experience
- A record of hiring, developing, and promoting inside sales representatives
- Experience selling through product demonstrations, email, and social selling, with Salesforce and a sales methodology
- Consistent individual quota attainment at or above target
Who this fits
You’ll suit a sales leader who has managed or led inside representatives and can coach both selling technique and deal execution. The role is based in Austin or Tampa and reports to the Director of Install Base, SMB. You’ll work in a people-management role supporting a team of account managers.
From the employer
Procore is looking for a driven Manager, SMB Account Management to join our Sales team. As we go to market with new products, you’ll develop, mentor, and lead a team of Install Base Account Managers focused on performing inside sales, technical demonstrations, and supporting deals to close with our existing clients. You'll drive a high-performance, high-accountability culture to meet and exceed sales goals and continue to grow our current customer base through upgrade and cross-sell opportunities.
This position will report to the Director, Install Base, SMB and has the opportunity to work in our Tampa, FL or Austin, TX office. We're looking for candidates to join us immediately.
What you’ll do:
Lead a team of Install Base Account Managers to work with Procore’s customer base to renew and expand through upgrades and cross-selling new products
Work closely with the Customer Success Management team to ensure alignment and client success
Attract, hire, and retain high-performing Account Managers by driving a performance culture within the team
Provide training and support to the team to better understand the role, Procore’s products (industry, market, proposition), and best practices for inside sales
Regularly conduct calls, presentations, pipeline, and deal reviews with Account Managers
Help reps win deals via virtual presentations, negotiations, and deal strategy
Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow-up
Provide detailed analysis and reporting on the team’s performance as well as accurate forecasts to sales leadership based on individual performance and historical trends
Identify and implement process improvements to drive efficiency and productivity
What we’re looking for:
Bachelor’s degree or relevant work experience
3+ years in quota-carrying software sales (preferably in a SaaS environment); 2+ years of management experience in a sales environment or demonstrated leadership skills in a previous role strongly preferred
Track record in hiring, developing, and promoting inside sales representatives
Proven experience selling via product demonstrations, email, and social selling
Experience using and implementing a sales methodology and demonstrated experience with Salesforce
Consistent track record of 100%+ quota achievement as an individual contributor
Excellent interpersonal, oral, and written communication skills
Additional Information
Base Pay Range:
130,560.00 - 179,520.00 USD AnnualOn Target Earning Range:
217,600.00 - 299,200.00 USD AnnualThis role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
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