Sales Associate - Sydney DFO Homebush
At a glance
Junior Account Executive role at Prada. Sydney.
Pay not stated Sales Associate salary
growthroles summary, based on the employer's posting.
What you'll do
- Meet your own sales goals while helping the store reach its targets across product categories
- Learn the products and brand, then use your selling skills to match customers with what they need
- Build ties with new shoppers and VIP clients, record their details, and follow up to encourage loyalty
- Handle complaints positively and help run in-store promotions and events
- Keep stock and backroom tasks in order, follow operating rules, and maintain store displays
What you bring
- You can build product knowledge and apply selling skills to meet customer needs
- You can deliver attentive service, develop customer relationships, and handle complaints professionally
Who this fits
This junior sales role suits someone focused on individual selling goals, customer service, and store operations. The position is based at Sydney DFO Homebush.
From the employer
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
Business Development
• Achieve individual objectives and contribute to the achievement of store objectives.
• Strive to always increase brand and product knowledge.
• Master selling skills to satisfy customer needs.
• Take action to maximize the sales opportunity on all categories.
Client Management
• Ensure superlative customer service standards, in order to meet customer expectations.
• Act as brand ambassador to build relationships with new customers and VIP clientele.
• Deliver the ultimate the brand’s experience to increase customer loyalty.
• Solve customer complaints in a professional and positive manner, always offering follow up.
CRM
• Capture customer data all the time.
• Proactively take possible actions to maintain a long term relationship with customers.
• Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.
Operations
• Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)
• Remain in compliance with operational and company policies and procedures.
• Ensure store presentation and visual merchandising standards are maintained according to company directives.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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