Sales Associate - MBS
At a glance
Junior Account Executive role at Prada. Singapore, SG.
Pay not stated Sales Associate salary
growthroles summary, based on the employer's posting.
What you'll do
- Work toward personal sales targets and support store goals by selling across product categories
- Build product knowledge and sharpen your selling approach to address each customer's needs
- Serve new customers and VIP clients, resolve concerns professionally and follow up to strengthen loyalty
- Record customer details, sustain ongoing contact and help coordinate in-store and promotional events
- Manage stock and backroom tasks, follow operating rules, and keep store displays to company standards
What you bring
- You can provide high-standard customer service and build lasting relationships with new and VIP customers
- You can manage stock-related tasks and follow store procedures while maintaining presentation standards
Who this fits
This junior sales role suits someone who enjoys customer-facing selling, relationship-building and store operations. The role combines individual sales goals with support for store targets.
From the employer
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
Business Development
• Achieve individual objectives and contribute to the achievement of store objectives.
• Strive to always increase brand and product knowledge.
• Master selling skills to satisfy customer needs.
• Take action to maximize the sales opportunity on all categories.
Client Management
• Ensure superlative customer service standards, in order to meet customer expectations.
• Act as brand ambassador to build relationships with new customers and VIP clientele.
• Deliver the ultimate the brand’s experience to increase customer loyalty.
• Solve customer complaints in a professional and positive manner, always offering follow up.
CRM
• Capture customer data all the time.
• Proactively take possible actions to maintain a long term relationship with customers.
• Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.
Operations
• Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)
• Remain in compliance with operational and company policies and procedures.
• Ensure store presentation and visual merchandising standards are maintained according to company directives.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.