Director of Asian Marketing - Borgata
At a glance
Leadership General Marketing role at Pool Hiring 2021 (Mgmcareers). Property - Borgata · full-time · $68,500–$91,300 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Assess customer activity and authorize suitable incentives, allowances, and comps
- Grow and support the casino customer base while keeping account activity profitable
- Handle customer reservations through OPERA and PATRON
- Work with casino marketing, marketing executives, and staff to serve guests
- Promote marketing at special events, address disputes, and protect confidential customer information
What you bring
- A bachelor’s degree or comparable experience
- At least three years of relevant prior experience
Who this fits
You’ll suit a customer-facing casino marketing leadership role involving guest relationships, events, profitability, and complaint resolution. The job is based in Atlantic City, New Jersey, and requires adherence to company privacy rules, local laws, Title 31, and required training.
From the employer
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Are you a visionary marketing leader ready to make your mark? As the Director of Asian Marketing, you’ll drive innovative strategies and leverage your expertise to enhance customer experiences and strengthen our casino community! Join us at MGM Resorts International and play a crucial role in shaping how we connect with our guests while upholding our commitment to excellence in every interaction.
THE DAY-TO-DAY:
Evaluate customer activity to provide appropriate incentives and approve limited allowances (rooms, food, beverages, event tickets).
Support customer base growth and development efforts.
Manage customer reservations using OPERA & PATRON systems.
Make decisions on customer allowances and comps.
Help manage customers to ensure profitability.
Collaborate with Casino Marketing, Marketing Executives, and staff to support casino customers.
Attend special events to promote marketing and interact with customers.
Protect customer privacy by following company policies on confidential information.
Resolve customer complaints and disputes in a way that satisfies both the customer and the company.
Follow local laws, Title 31, and attend required compliance and training sessions.
THE IDEAL CANDIDATE:
Bachelor's Degree or equivalent experience
3+ Years of Prior Relevant Experience
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11889
Pay Range:
The pay range for this role is:
$68,500.00 - $91,300.00This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company’s incentive plan.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
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