Internal Sales Representative

Polypipe Open · verified Oct 4, 2026

Polypipe Ulster - Dromore Rd Full-time Mid-level Account Executive

At a glance

Mid-level Account Executive role at Polypipe. Polypipe Ulster - Dromore Rd · full-time.

Pay not stated

RoleAccount Executive

SeniorityMid-level

LocationPolypipe Ulster - Dromore Rd

EmploymentFull-time

PostedOct 2, 2026 · 2d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Work through a planned call schedule, keeping in touch with your customer portfolio and spotting ways to grow sales
Grow account sales by recommending relevant ranges and finding chances to upsell or cross-sell
Meet sales goals across monthly, quarterly and annual periods while developing existing accounts
Handle everyday customer questions, build trusted contacts and support new-customer onboarding
Coordinate promotions with customers, track their results and share feedback with marketing and commercial colleagues

What you bring

You have worked in sales or account management, preferably in construction, building supplies or another B2B setting
You can communicate and build customer relationships by phone, email and virtual meetings
You are comfortable pursuing sales goals and KPIs, and use information to guide commercial decisions
You have working familiarity with CRM systems and Microsoft Office, including Excel, Teams and Outlook

Who this fits

This mid-level role suits someone who enjoys managing customer accounts and developing sales through regular contact. You’ll work with field account managers, sales leaders and support teams as part of a coordinated customer approach. The stated application deadline is Friday 30 October 2026.

From the employer

Closing Date for Application:

Friday 30/10/2026

We’re looking for an enthusiastic and commercially minded Internal Sales Representative to join our team at Polypipe.

In this role, you’ll take ownership of a portfolio of customers, proactively building strong relationships and identifying opportunities to grow sales. Through regular customer contact, you’ll support promotional activity, introduce customers to relevant products and solutions, and ensure they receive a consistently high level of service.

Working closely with colleagues across sales, marketing and the wider business, you’ll play an important part in strengthening customer relationships, uncovering new commercial opportunities and supporting the continued growth of Polypipe.

Key Responsibilities

Proactively manage a structured call plan across your portfolio of customers, maintaining regular contact and identifying opportunities for growth.
Drive sales through upselling, cross-selling and introducing customers to new and relevant product ranges.
Work towards monthly, quarterly and annual sales targets.
Identify opportunities within existing accounts and take action to unlock their potential.
Build strong, trusted and long-lasting relationships with key customer contacts.
Act as a key point of contact for day-to-day customer queries, ensuring they are handled promptly and effectively.
Act as an ambassador for the business, promoting value-added services and supporting customer loyalty.
Promote and coordinate marketing campaigns and promotional activity across your customer base.
Monitor the success of promotional activity and provide feedback to marketing and commercial colleagues.
Tailor your approach to reflect individual customer requirements, seasonality and market trends.
Maintain accurate CRM records covering customer interactions, sales activity and opportunities.
Provide insights into customer behaviour, competitor activity and market developments.
Work collaboratively with field-based account managers, sales leaders and support teams to provide a joined-up approach to customers.
Support the onboarding of new customers and contribute ideas for continually improving the customer experience.

Key Skills & Experience

We’re looking for someone who combines strong customer relationship skills with a real commercial drive. You’ll ideally have:

Previous experience within a sales or account management role, ideally within construction, building supplies or another B2B environment.
Excellent communication and relationship-building skills, whether speaking with customers by phone, email or virtually.
Strong listening, negotiation and presentation skills.
Good commercial awareness with the ability to spot and develop sales opportunities.
Confidence working towards sales targets and KPIs within a fast-paced environment.
The ability to analyse information and use data to support commercial decisions.
Good working knowledge of CRM systems and Microsoft Office, including Excel, Teams and Outlook.
Excellent written and verbal communication skills.

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.