Business Development Specialist
At a glance
Mid-level Business Development role at Pluxee. Manila · full-time.
Pay not stated Business Development Specialist salary
growthroles summary, based on the employer's posting.
What you'll do
- Gather competitor and customer insights through calls and in-person visits, then share findings with the sales team and Sales Director
- Plan customer visits, present Pluxee’s products and services, win new accounts, and grow existing ones through additional sales
- Build customer relationships through follow-ups, keep clients informed, and help resolve service complaints and invoice questions
- Keep customer records and sales systems current, submit reports on time, and prepare performance reviews for sales meetings
What you bring
- At least two years of face-to-face sales experience, with a record of meeting sales targets
- A business or marketing degree is preferred, alongside business-to-business selling and customer service experience
- Strong organization, awareness of business structure and offerings, and a solutions-focused approach
- Clear presentation and probing skills
Who this fits
This role suits a Manila-based seller comfortable with in-person customer visits, territory or assigned-account selling, and a mix of prospecting and account growth. You’ll also handle sales reporting and customer records alongside relationship management.
From the employer
Job Description:
Responsibilities
To gather competitor and customer data through field sales activities or phone call in order to create awareness of local market trends and competitors activities.
Interacts with customers, face-to-face, to establish market information specific to them.
Observe local market trends and relates impacts upon their customers.
Collects competitor intelligence
Shares information within the sales team to improve the ability of yourself and others to identify the most applicable PLUXEE service against competitor product offers.
Passes on the information gathered to the Sales Director for further analysis.
Selling
To win and develop customers within a specific geographic territory or pre-selected database customer base in order to generate and meet volume targets within the guidelines set out and within the policy and centrally agreed sales processes in order to meet both individual, team activity and productivity KPIs.
Plans and prepares for sales visits to both existing and prospect customers e.g. contact person, address, trading history, etc.
Performs visits to appropriate contacts within existing and prospect customers according to the standard activity KPIs and centrally agreed sales processes.
Consistently presents the full range of products, services and value added solution to every customer.
Wins new customers through the closing of business on simplified tariffs.
Develops existing customers via up-selling and or cross selling.
Customer Relationship management
To ensure we keep the active customers within a specific geographic territory or pre-selected database through building lasting relationships and enhancing customer satisfaction.
Forms professional and appropriate relationships within customer organisations through face-to-face contact in order to meet customer needs.
Provides a channel of communication between PLUXEE and its customer, facilitating resolutions of complaints and queries (i.e. service failures, invoice queries).
Specifically performs follow-up visits
Ensures customers are kept up to date with relevant PLUXEE information and products
Establishes appropriate relationships and communicates with other relevant functional areas.
Sales Administration
To perform all sales administration activities in order to maintain accurate information essential to sustain business volume and customer service.
Acts upon information provided by the Marketing or Finance department relating to e.g. Up / Down Traders, Customers not trading to profile, etc… in consultation with the Sales Manager and Sales Director
Accurately complete sales reports within agreed time frames.
Completes and updates customer information and documentation as required by the business.
Accurately updates the Sales systems on a timely basis in order to ensure complete and current client information is held.
Reviews sales performance and prepare presentations as necessary for sales meetings and weekly debriefs.
Provides input as required into the quarterly sales reviews.
Customer Experience
At any time and anywhere perform the activities and display the behaviors that are designed to deliver a distinctive Customer Experience. These activities and behaviors are highlighted in accordance to the values and beliefs of PLUXEE and in any additional Customer Experience behavioral guideline applicable to the role.
JOB PROFILE
Bachelor’s degree with Business or Marketing Major is preferable
At least 2-3 years of face-to-face sales experience
Proven track record in achieving sales targets
Organizational awareness (structure, products and services)
Business to business selling skills
With background on customer handling and service
Solutions Oriented Approach
Excellent Présentation and Probing Skills
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