Sales Engineer - Laser Welding Systems
At a glance
Mid-level Solutions & Sales Engineering role at phoenixlaser. Chicago · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage customer expectations while supporting satisfaction across assigned accounts
- Grow the Midwest territory by retaining current customers and creating new leads
- Keep assigned-account CRM records accurate and up to date
- Build relationships with decision-makers and end users, then match needs to laser solutions
- Visit customers and partners in person while tracking market and competitor activity
What you bring
- Technical fluency in tool and die or machining environments to recommend suitable solutions
- Mechanical or industrial-process aptitude for understanding complex manufacturing applications
- A record of developing relationships, pursuing opportunities, and closing sales
- You can manage multiple deals in a CRM while taking ownership of business development
- Industrial Technology or Engineering degree with machining experience is a plus
Who this fits
You’ll suit a technically minded sales engineer who can translate laser cladding and welding applications into customer solutions. The role covers the USA Midwest territory and includes in-person travel with customers and partners. Remote work is offered as an option, and the position centers on individual ownership of territory growth and deal management.
From the employer
Company Profile: Phoenix Laser Solutions
Phoenix Laser Solutions is a world-class leader with industrial technologies, ranging from advanced process development to distribution of specialty automated cladding and micro welding equipment. Founded in 1973, Phoenix Laser Solutions has been keeping manufactures at the forefront of tomorrow’s metal addition solutions for over 50 years. We provide emerging technologies to Fortune 500 companies and to their tier suppliers, providing the opportunity to connect and work with some of the most talented people in the industry.
Title: Sales Engineer – USA - Midwest Territory
Phoenix Laser Solutions is searching for a dynamic Sales Engineer. This is an exciting and rewarding opportunity to join one of the industry’s most capable and fastest growing process specialists in the US! Our team is growing due to incredible customer demand for increased integration of laser cladding and welding techniques for process solutions.
Job Description:
In this role you will provide end-to-end solutions for companies who need solutions for metal addition applications, whether for restoration of serviced material, novel assembly techniques or margin enhancements for new make production. These opportunities will help new and existing customers solve manufacturing and production challenges. In return for providing our customers with the highest level of service and support you can expect more than competitive income with additional growth opportunity.
Essential Responsibilities:
- Manage customer expectations and contribute to a high level of customer satisfaction.
- Maintain our existing customer base and proactively cultivate new customer leads in the assigned territory.
- Maintain CRM updates for assigned accounts along with ensuring data is current and accurate.
- Strategically build relationships with decision-makers and end users by introducing Phoenix Laser Solution’s technology and products while identifying needs and recommending appropriate solutions.
- Monitor customer, market and competitor activity and provide feedback to company leadership.
- Develop plans and strategies for understanding our customer's business and processes to increase sales volume and grow the territory.
- Travel for in-person meetings with customers and partners to develop key relationships.
Desired Skills and Qualities:
- Technical capability to understand and recommend solutions for customers in the tool and die / machining industry.
- Individual with engineering/technical aptitude for mechanical and industrial processes.
- Results driven, strategic thinker proficient with initiating and developing relationships.
- Proven ability to take ownership, a readiness and a willingness to learn new technologies and concepts to effectively execute business development strategies.
- Passionate about maximizing value for customers while meeting and exceeding company sales and growth targets.
- Organized and able to manage multiple deals through various methods, including the use of a CRM system.
- Be a hunter, with persuasive abilities to close deals.
Qualifications/Requirements:
A technically inclined game changer, with the ability to create new business opportunities from a complex and competitive business landscape.
Bonus Qualification: A degree in Industrial Technology or Engineering with machining experience a definite plus.
Benefits:
We offer attractive compensation and benefits, including a generous company profit sharing program, option to work remotely, company vehicle and expense account.
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