Services Renewal Specialist Manager for Ultrasound
At a glance
Mid-level Account Management role at Philips. Bangkok · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Set Thailand targets for Ultrasound service partners and equip them to deliver against those goals
- Help account managers attach Ultrasound services to multi-modality contract renewals
- Sell renewals, warranty conversions, win-back programs, corporate contracts, and billable conversions
- Keep the SFDC pipeline and forecasts accurate while improving CRM and renewal processes
- Create campaigns with the Ultrasound modality manager and coordinate teams around customer satisfaction
What you bring
- Strong commercial background managing funnels and selling solutions or services
- Direct-sales experience is required, with indirect sales experience preferred
- Experience improving sales processes and using digital tools to raise productivity
- Comfort working with CRM systems, solving problems, and partnering with internal stakeholders
Who this fits
You will suit a commercial manager who can sell directly, manage partner performance, and improve how CRM supports renewals. The role covers Thailand and is based in Chiang Mai or Khon Kaen. Experience in services or Ultrasound is preferred, and office-based teams work in person at least three days weekly.
From the employer
Job Title
Services Renewal Specialist Manager for UltrasoundJob Description
Job Summary:
The Services Renewal Specialist Ultrasound develops and executes strategic and tactical sales plans to exceed Ultrasound Services financial targets for Thailand. This includes partner performance management and direct sales of: Warranty Conversions, Contract Renewals, Win Back programs Corporate Contracts and Billable Conversions.
Your role:
Based in Chiang Mai or Khon Kean
Drive Ultrasound Services Channel Partner performance management by setting annual targets, ensuring the underpinning of the targets and the partners enablement.
Support Service Account Managers to drive contract penetration with Ultrasound as a bundle into multi-modality renewals.
Penetrate large direct customers with creative value propositions.
Drive SFDC funnel accuracy and ensure forecast accuracy.
Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations to meet renewal and retention objectives.
Improve and automate sales process to increase win rate and on-time renewal.
Prepare specific campaigns and marketing events in collaboration with Ultrasound modality manager.
Collaborate with other departments across the company to ensure customer satisfaction.
Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations.
Responsible for delivering top line performance of Ultrasound Services in Thailand and in line with bottom line expectations.
You're the right fit if:
Strong commercial experience with funnel management and solutions/service selling. Preferably previous experience in Services and/or in Ultrasound.
Experience in driving sales process improvement, sales digitization to improve sales productivity. Experience in direct sales a must an in Indirect is preferred.
Strong interpersonal skills/team up with internal stakeholders. Problem Solving. Creative.
Clinical and need to like to be working with CRM and driving improvement in the way we work with CRM.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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