Internal Communications Specialist - Supply Chain Operations
At a glance
Mid-level Communications role at Perfetti Van Melle. Erlanger · no salary stated · we estimate $77,375–$133,132 across the United States.
Perfetti Van Melle has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Partner with HR and operations leads to shape communications for hourly teams around their needs and company priorities
- Plan the yearly communications calendar, messages and channels for supply chain sites and their priority programs
- Gather success stories from Erlanger and Rockford teams for internal storytelling, and flag suitable stories for external PR
- Assess communication timing, channels and formats with colleagues, then use findings to improve future work
- Prepare town hall materials, publish digital-screen content and newsletters, and send urgent employee alerts when needed
What you bring
- A communications, journalism or HR-related bachelor's degree is required
- You bring two to three years of experience, including internships or entry-level work after college
- You have worked in corporate internal communications or supported internal communications clients at an agency
- You write and edit well, with examples available, and can create basic photo and video content
Who this fits
This mid-level role suits someone who can turn operational and people updates into clear communications for hourly employees. You report to the Communications Director and work with internal communications, supply chain leaders, site teams and HR partners. Travel may reach twenty percent, including trips to Rockford, and occasional events may fall outside regular hours or take place in the community.
From the employer
OVERVIEW
Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide. We’re currently seeking a passionate and enthusiastic Internal Communications Specialist to join our growing team.
WHAT YOU WILL DO
As part of the North America Communications team reporting to the Director of Communications, this position primarily focuses on partnering within the N.A. Supply Chain Operations function to understand its culture and needs to be able to advise, develop and implement strategic Supply Chain internal communications. This position serves as the key Communications team link and specialist embedded in the Supply Chain business, culture and people strategies and activities, SC priority programs and everyday operational communications needs.
By understanding the Supply Chain organization's culture and needs, this position will also tailor and implement internal corporate communication strategies and content that specifically maximize reach and engagement with Erlanger plant/Distribution Center and Rockford shop floor employees, to meet their unique people needs and channels, while aligning and integrating with overall company messages, programs and communications. Successful outputs will aid in the company’s success with Supply Chain employee engagement, retention, and culture building.
In addition to working closely with the Communications Director, they will build a strong partnership with the Associate Manager of Internal Communications, and build trusted working relationships with the Supply Chain senior leadership, plants/Distribution Center site leadership, and site HRBPs/admins.
Responsibilities
- Serve as a day-to-day contact and partner with the HRBPs and Operations/Supply Chain managers who work with the hourly workforces to understand needs and ensure alignment with Perfetti Van Melle (PVM) internal communication programs and company priorities and guidelines.
- Work with Comms Director, Internal Comms Manager, and Supply Chain partners to find ways to measure and evaluate Supply Chain employee communications, cadences, approaches, and channels for continuous improvement of our communications efforts and programs tailored to the hourly employees.
- Be the “newsroom” eyes and ears of people and business success stories that come from our manufacturing/Distribution Center teams in Erlanger, KY and Rockford, IL to proactively identify stories and create content that should become part of our overall PVM N.A. internal communications and storytelling. Assist the External PR Manager with information on stories that have a compelling external component.
- Development of the annual Supply Chain communications calendar, content/messaging, plans, and channels for Supply Chain sites' priority business and employee programs. Examples of the HR and company programs supported by these communications include, but are not limited to general HR/people announcements, Total Rewards/Benefits, learning and development, culture and engagement celebrations, and employer branding/recruitment.
- Assist the Operations teams with decks or content for their regular Ops “town halls” i.e., Ops Airwaves.
- Create / post digital screen corporate content and create/ensure placement of monthly paper Hump Day roundup and Weekly Chew newsletters.
- Serve as one of the facilitators of emergency communications platform as needed to dispatch urgent Supply Chain employee notifications.
- Travel estimated up to 20% to visit Rockford, IL factory location.
WHAT WE NEED FROM YOU
- Bachelor’s degree required in Communications, Journalism, or HR Business.
- 2-3 years experience—can include internships and post-college entry-level roles.
- Demonstrated experience working in a corporate internal communications environment or agency experience supporting client internal communications programs.
- Some knowledge of HR communications is preferred and experience with “shop floor” or hourly workforce communication is desired.
- Manufacturing environment experience preferred.
- Strong writer (samples requested) and editor with an eye for a story.
- Basic photography and video storytelling skills; Canva content creation and video editing; proficient with MS365 Suite including Outlook, PowerPoint, SharePoint and Teams.
- Understanding of hourly employees and HR/benefits communications is highly desired.
- Must be highly organized and generally proficient with learning new information, skills or software.
- May need to attend events for plant shifts outside of regular business hours or in the community occasionally; must be able to travel to locations throughout NKY and Greater Cincinnati on occasion.
WHAT WE OFFER
At Perfetti Van Melle, we are committed to fostering a diverse, equitable, and inclusive workplace where all individuals, regardless of background or identity, are valued, respected, and empowered to contribute their unique perspectives to the sweet success of our candy-loving community. Additionally, we have a core value of Care For Our People and we are proud to offer benefit programs that support our team members' goals and well-being, including:
- PTO package including vacation, sick, personal, and pay it forward time off
- 13 paid holidays
- 401k with Company Match up to 8%, ranking in the top 1% of the country
- Annual bonus potential and merit-based increases
- Comprehensive health insurance
- Annual well-being subsidy
- 20 weeks Maternity & 12 weeks Paternity leave
- Sam's Club or Costco annual membership reimbursement
- Tuition-Free College Program or Free Continued Education (BA, Masters, etc.)
- Modest monthly candy allotment (Airheads, Airheads Xtremes, and Mentos)
Join a NKY Best Workplace by applying today!
Perfetti Van Melle, USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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