Solutions Consultant

PCCW pccw.com Open · verified Sep 25, 2026

Hong Kong, HK, HK Mid-level Solutions & Sales Engineering

At a glance

Mid-level Solutions & Sales Engineering role at PCCW. Hong Kong, HK, HK.

Pay not stated

RoleSolutions & Sales Engineering

SeniorityMid-level

LocationHong Kong, HK, HK

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Own customer solutions while coordinating with regional sales and internal or external technical teams
Turn customer requirements into scalable designs covering relevant network and telecommunications services
Present tailored proposals that explain solution value to stakeholders at different levels
Build technical and commercial answers for complex international RFIs and RFPs with the Bid team
Strengthen presales offerings by tracking industry developments and emerging technologies

What you bring

At least three years in telecom, networking, Internet service provider, or system integration settings
A university degree in computer science, information technology, engineering, or a related field
Hands-on design experience with SD-WAN, MPLS, VPLS, and Layer-1 IPLC services
A track record supporting large, complicated international RFPs
Fluency in both English and Cantonese, plus willingness to travel up to one-quarter of the time

Who this fits

You’ll suit a mid-level solutions consultant role focused on enterprise and wholesale presales across regions. The work fits someone who can prioritize independently while collaborating closely and communicating, negotiating, and presenting with customers. The position is based with the Hong Kong team and includes travel of up to one-quarter of the time.

From the employer

About the Role

PCCW Global is seeking a talented and motivated Solutions Consultant to join our Hong Kong team. In this role, you will partner with regional sales and technical experts to design and deliver innovative solutions that address the fast-growing needs of some of Asia’s most dynamic enterprises — including leaders in technology, e-commerce, and digital services.

You will play a pivotal role in bridging customer business needs with PCCW’s portfolio of products and services, ensuring the delivery of creative, high-quality, and customer centric solutions. This is an opportunity to work on impactful, global-scale projects and actively contribute to the digital transformation journey of our customers.

Key Responsibilities

Serve as the solution owner for customers, collaborating with sales and technical teams (internal and external).
Translate customer requirements into scalable, high-quality solution designs.
Deliver tailored, professional presentations that clearly articulate value to stakeholders at all levels.
Develop structured responses to RFIs and RFPs, showcasing both technical expertise and business value.
Monitor industry trends and emerging technologies to continually strengthen solution offerings.
Provide cross-functional and cross-regional presales support across Enterprise and Wholesale engagements.
Collaborate with the Bid team to craft formal RFP responses for projects

What We’re Looking For

Minimum of 3 years’ proven experience in Telecom, Networking, Internet Service Provider, or System Integration environments.
University degree in Computer Science, Information Technology, Engineering, or a related discipline.
Solid experience in network and telecommunications solution design. Including SD-WAN, MPLS, VPLS, and Layer-1 IPLC services.
Proven ability to support large and complex international RFPs.
Proactive, detail-oriented, and able to manage priorities with minimal supervision.
Strong customer service orientation and a collaborative mindset, with excellent communication, negotiation, and presentation skills.
Awareness of technology trends such as SD-WAN and digital platforms.
Professional certifications (CCNP, CCDP, SAFe) are advantageous.
Cloud certifications (AWS, Azure, GCP, Alibaba) will be considered an advantage.
Knowledge and experience in IoT will be regarded as an advantage.
Fluency in English and Cantonese; additional European or Asian language skills are a plus.
Willingness to travel up to 25%.

Why Join Us?

At PCCW Global, you’ll be part of a high-growth market where your expertise will directly contribute to accelerating digital transformation across the Globe. You will:

Work with top-tier clients.
Gain exposure to cutting-edge technologies in Software Defined Networks, Mobility, Security, and Digital Solutions.
Be part of an international, collaborative team with opportunities for career growth and development.
Contribute to projects that shape the future of connectivity in one of the world’s fastest-growing markets.