Assistant Manager, Group Communications

PCCW pccw.com Open · verified Sep 18, 2026

Hong Kong, HK, HK Manager Communications

Mid-level Communications role at PCCW. Hong Kong, HK, HK.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll plan community programmes, volunteer efforts, and corporate events through post-event review
You'll coordinate teams, NGOs, community partners, vendors, and volunteers for smooth delivery
You'll manage volunteer updates, sign-ups, attendance records, and on-site support
You'll create brand templates, event materials, and visual assets while applying AI to improve workflows
You'll track budgets, timelines, deliverables, and trademark records across several workstreams

What you bring

A bachelor's degree in communications, marketing, public relations, business, events, or a related field
Three to five years in communications, branding, events, CSR, community engagement, or employee engagement
Demonstrated ability to coordinate events and projects while handling competing priorities
Presentation design skills, visual communication ability, and working knowledge of AI tools
Strong English and Chinese communication, Microsoft Office skills, and stakeholder management ability

Who this fits

You'll suit this Hong Kong role if you enjoy combining branding, events, volunteer programmes, and community work with practical use of AI. You should be self-directed, detail-focused, comfortable in a fast-moving environment, and able to work across internal and external groups. The listing does not state travel, visa, or management expectations.

From the employer

We are seeking a dynamic and digitally savvy Assistant Group Communications Manager to support the Group's branding, community engagement, volunteer management, and trademark administration initiatives. This role is ideal for a creative and proactive communications professional who combines strong project coordination skills with a passion for community impact, branding, and emerging AI technologies.

Reporting to the Group Communications team, you will play a key role in supporting community engagement programmes and brand management activities, coordinating volunteer initiatives, and enhancing operational efficiency through the effective use of AI tools.

Your Role

Plan and execute community engagement programmes, volunteer activities, and corporate events from preparation through post-event evaluation
Coordinate with internal stakeholders, NGOs, community partners, vendors, and volunteers to ensure smooth programme delivery
Manage volunteer communications, registration, attendance tracking and onsite support
Support the development and implementation of branding and communication initiatives to enhance the Group's reputation and community presence
Leverage AI tools to enhance content creation, design visualization, workflow efficiency, and communication effectiveness
Create and maintain templates of branding materials, event collaterals, and visual assets with a strong design mindset
Ensure brand consistency and quality across all communication materials and engagement activities
Support trademark administration, including handling, organizing, maintaining, and digitizing trademark documentation with accuracy and confidentiality
Monitor project timelines, budgets, and deliverables while providing administrative and operational support across multiple workstreams
Identify opportunities to improve processes, enhance employee and volunteer experiences, and maximize the impact of community engagement initiatives

To Succeed in This Role

Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, Event Management, or related disciplines
3-5 years of relevant experience in communications, branding, event management, CSR/community engagement, employee engagement, or related fields
Strong project management and event coordination skills with a proven ability to manage multiple priorities
Hands-on experience in organizing events, volunteer programmes, or stakeholder engagement activities
Strong design mindset with proficiency in presentation design and visual communication
Familiarity with AI tools for content creation, design visualization, and productivity enhancement
Excellent problem-solving skills as well as interpersonal, communication, and stakeholder management skills
Detail-oriented, self-motivated, and able to work independently in a fast-paced environment
Proficiency in Microsoft Office applications and digital collaboration tools
Good command of written and spoken English and Chinese

What We're Looking For

AI literacy and digital fluency
Creative design mindset
Strong event management and coordination capabilities
Passion for community engagement and volunteerism
Ability to balance innovation with hands-on execution

This is an exciting opportunity to contribute to the Group's branding and community engagement agenda while helping the team maximize AI-enabled efficiencies and deliver meaningful impact for our employees, volunteers, and communities.