Key Account Lead
Hybrid Taguig City Full-time Senior Account Management
At a glance
Senior Account Management role at PayJoy. Taguig City · full-time.
Pay not stated
RoleAccount Management
SenioritySenior
LocationTaguig City
WorkplaceHybrid
EmploymentFull-time
PostedAug 7, 2026 · 6w ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage assigned dealer accounts through store visits, issue resolution, escalations, and relationship building
- Lift activations and VGM by running promotions, incentives, and account-specific sales actions
- Review store-level sales results to spot declines, weak locations, and opportunities, then recommend next steps
- Bring on new dealers and arrange product, process, and system training for their staff
- Coordinate with Credit, Operations, and Marketing on dealer issues, campaigns, and account execution
What you bring
- At least five years in field sales, account management, dealer development, or a comparable commercial position
- Retail or dealer-network experience, plus working knowledge of consumer lending, installment finance, or credit products
- Comfort using Microsoft Excel or Google Sheets to maintain and interpret sales information
- A record of executing or designing sales incentive programs and communicating effectively with dealer staff
- Willingness to travel regularly and maintain consistent discipline in field work
Who this fits
You’ll suit a senior, field-based account role focused on Philippine retail dealers, store performance, and commercial execution. The position is based in Taguig City with a hybrid arrangement and requires regular travel. You’ll work across dealer relationships and internal Credit, Operations, Marketing, and training teams.
From the employer
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Key Account Lead will be responsible for managing a portfolio of key retail dealer accounts across assigned territories in the Philippines, driving activations and VGM growth while ensuring dealer engagement, compliance, and program execution.
This role serves as the primary point of contact between PayJoy and its dealer network, bridging frontline relationships with the company's commercial objectives. The Key Account Lead will identify performance gaps, execute targeted sales programs, and work closely with internal teams to maximize penetration and maintain healthy, compliant accounts.
Responsibilities
- Manage a portfolio of assigned dealer accounts by conducting regular store visits to monitor performance, resolve issues, escalate concerns, and build lasting relationships with store owners and staff.
- Drive activations and VGM targets by executing in-store promotions, dealer incentive programs, and targeted sales interventions tailored to individual account performance gaps.
- Analyze account-level sales data to identify drop-offs, low-performing stores, and growth opportunities; present findings with actionable recommendations to senior team members.
- Onboard new dealer accounts and coordinate with the PayJoy training team to schedule product, process, and system training for dealer staff, ensuring high adoption rates and correct application of credit and sales workflows.
- Coordinate with internal teams including Credit, Operations, and Marketing to resolve dealer issues, support campaign rollouts, and ensure seamless program delivery at the account level.
- Maintain accurate records of account activity, field visit reports, and performance metrics in CRM systems, ensuring data integrity for reporting and planning cycles.
Requirements
- 5+ years of experience in field sales, account management, dealer development, or a related commercial role.
- Background in telco, fintech, consumer electronics, FMCG, or retail preferred.
- Proficient in Microsoft Excel or Google Sheets, with the ability to comfortably track and interpret sales data.
- Strong interpersonal and communication skills, with the ability to build rapport quickly with store owners, dealers, and staff.
- Self-motivated with strong field discipline.
- Willingness and ability to travel regularly.
- Experience managing or supporting retail/dealer networks.
- Basic understanding of consumer lending, installment finance, or credit products.
- Experience with sales incentive program design or execution.
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance, Headphone, home office equipment and wellness perks.
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Catered Lunch
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