Key Account Lead
Hybrid Peru Full-time Senior Account Management
At a glance
Senior Account Management role at PayJoy. Peru · full-time.
Pay not stated Account Management salary
RoleAccount Management
SenioritySenior
LocationPeru
WorkplaceHybrid
EmploymentFull-time
PostedOct 29, 2026
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Build trusted relationships with major partners and keep their needs and goals at the center of account plans
- Find ways to grow existing accounts by proposing solutions tied to each customer’s objectives
- Connect key customers with internal teams, resolving problems and complaints to protect customer trust
- Track account progress and prepare regular reports and forecasts for internal and external stakeholders
What you bring
- A bachelor’s degree in business, marketing or another listed field
- At least two years in commercial account management, ideally in fintech, telecom or another listed sector
- Advanced Excel skills and experience with Google tools
- A record of retaining and growing customers, backed by strong communication, negotiation and data analysis skills
Who this fits
This senior account-management role suits someone who can work independently and with colleagues in a changing environment. The role is hybrid in Peru.
From the employer
The Key Account Lead will be responsible for promoting, building and maintaining strong relationships with key partners by achieving high levels of customer satisfaction and designing strategies aimed at driving account growth and profitability.
Key Responsibilities
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Qualifications
- Bachelor's degree in Business, Commercial, Marketing, Finance, or related field.
- Minimum of 2 years of experience in commercial account management preferably in fintech, telecom operator, OEM, Key phone distributors, financial services, or related fields.
- Advanced Excel Knowledge and Google tools.
- Strong customer management skills with a proven track record of successful customer retention and growth.
- Excellent communication, persuasion, and negotiation skills, as well data analysis for strategic decision-making, proactive problem-solving.
- Ability to work independently and collaboratively in a continuous change and the dynamic market environment, delivering quick and effective results and solution
Benefits
- Health insurance for the employee and immediate family members.
- Financing for a phone, headphones, home office equipment, and wellness benefits.
- 30 days of vacation.
- $2,000 USD annual co-working and travel benefit.
- $2,000 USD annual professional development benefit.
- Catered Lunches
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