Charter Sales Representative
At a glance
Mid-level Account Executive role at Pavago. Remote, Malaysia.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Turn inbound private jet inquiries into bookings by matching travel needs with tailored flight options
- Lead clients through quotes, aircraft choices, booking, and follow-up after the flight
- Build relationships with high-net-worth clients through fast, concierge-level communication
- Keep Salesforce or a comparable CRM current across inquiries, quotes, bookings, and follow-ups
- Coordinate client details with internal teams while covering rotating service hours
What you bring
- Background in sales, high-value transactions, luxury services, or relationship-led client work
- A record of closing deals and building trust with premium or demanding customers
- Strong spoken and written English for polished client communication
- CRM experience, including Salesforce or a similar platform
- Availability to work remotely on EST hours with rotating coverage
Who this fits
You’ll suit a responsive, organized seller who can handle urgent, high-value conversations and maintain polished service throughout the client journey. The role is remote from Malaysia, follows EST hours, and includes rotating availability. Private aviation, charter, luxury travel, hospitality, concierge, or executive-services experience would align well.
From the employer
Charter Sales Executive – Private Aviation & Luxury Sales
Full-Time | Remote | EST Hours | Rotating Coverage
About the Role
At Pavago, one of our clients is hiring a Charter Sales Executive to manage private jet charter inquiries, build relationships with high-net-worth clients, and convert qualified opportunities into high-value bookings.
This is a relationship-driven sales role where speed, professionalism, and white-glove service matter. You’ll guide clients from initial inquiry through booking and post-flight follow-up while delivering a seamless luxury experience.
What You’ll Do
Charter Sales & Deal Conversion
- Manage inbound private jet charter inquiries and convert leads into bookings
- Understand client travel requirements and recommend tailored flight solutions
- Guide clients confidently through quoting, aircraft selection, and booking
- Handle high-value sales conversations with professionalism and urgency
- Drive repeat bookings and long-term revenue through strong relationships
Luxury Client Experience
- Build trusted relationships with high-net-worth individuals, executives, and premium clients
- Deliver concierge-level service throughout the client journey
- Respond quickly across phone, email, WhatsApp, and Slack
- Maintain proactive communication from inquiry through post-flight follow-up
CRM & Pipeline Management
- Maintain accurate client and opportunity records in Salesforce or similar CRM platforms
- Track inquiries, quotes, bookings, follow-ups, and sales activity
- Maintain an organized pipeline with no missed opportunities
- Support sales reporting and forecasting
Team Coordination
- Collaborate with internal teams to ensure smooth charter execution
- Communicate client requirements clearly and accurately
- Participate in rotating coverage to support a fast-paced client service environment
What We’re Looking For
- Proven experience in sales, high-ticket sales, luxury services, or relationship-driven client roles
- Strong closing and relationship-building skills
- Excellent spoken and written English
- Confident communicating with high-value and demanding clientele
- Strong responsiveness, organization, and attention to detail
- Experience using CRM systems such as Salesforce
- Comfortable working remotely during EST hours with rotating availability
Nice to Have
- Private aviation or charter sales experience
- Familiarity with Avinode or similar charter platforms
- Knowledge of private jet categories, cabin configurations, and flight ranges
- Understanding of Part 135 operations
- Luxury travel, hospitality, concierge, or executive-services experience
- Familiarity with cryptocurrency transactions
What Success Looks Like
- Strong inbound lead-to-booking conversion
- High client satisfaction and repeat business
- Fast, polished response times
- Consistent revenue contribution
- Accurate CRM and pipeline management
- Long-term relationships with premium clients
Why Join?
- Fully remote opportunity
- Work in the luxury private aviation industry
- Engage with high-net-worth clients globally
- Close high-value transactions with strong earning potential
- Develop specialized private aviation sales expertise
- High-ownership, fast-paced sales environment
Interview Process
- Initial Application Review
- Spark Hire Intro Video
- Pavago Recruiter Interview
- Client Interview
- Offer & Onboarding
What Happens After You Apply
Qualified candidates will receive a Spark Hire invitation to complete a short Intro Video. This gives the hiring team an opportunity to learn more about your sales background, communication style, and experience working with high-value clients.
Please check your inbox and spam/junk folder for the invitation.
Apply Now
If you thrive in high-ticket, relationship-driven sales and know how to deliver a polished, white-glove client experience, we’d love to hear from you.
#CharterSales #PrivateAviation #PrivateJet #LuxurySales #HighTicketSales #AviationSales #SalesExecutive #RemoteSales #ClientRelations #Pavago
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