Charter Sales Representative
At a glance
Mid-level Account Executive role at Pavago. Remote, Malaysia.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Turn incoming private jet requests into bookings by matching clients with suitable flight options
- Take clients through quotes, aircraft choices and booking, then follow up after their flights
- Build premium-client relationships that encourage repeat bookings and sustained revenue
- Keep Salesforce or another CRM current with inquiries, quotes, bookings and follow-ups
- Coordinate client details with internal teams and cover rotating service hours
What you bring
- You have sales experience in high-value deals, luxury services or relationship-led client work
- You communicate fluently in spoken and written English, including with demanding clients
- You have used CRM software and can keep records and sales activity organized
Who this fits
This remote role suits a relationship-focused salesperson who responds quickly and handles premium clients with care. You’ll work EST hours and share rotating coverage.
From the employer
Charter Sales Executive – Private Aviation & Luxury Sales
Full-Time | Remote | EST Hours | Rotating Coverage
About the Role
At Pavago, one of our clients is hiring a Charter Sales Executive to manage private jet charter inquiries, build relationships with high-net-worth clients, and convert qualified opportunities into high-value bookings.
This is a relationship-driven sales role where speed, professionalism, and white-glove service matter. You’ll guide clients from initial inquiry through booking and post-flight follow-up while delivering a seamless luxury experience.
What You’ll Do
Charter Sales & Deal Conversion
- Manage inbound private jet charter inquiries and convert leads into bookings
- Understand client travel requirements and recommend tailored flight solutions
- Guide clients confidently through quoting, aircraft selection, and booking
- Handle high-value sales conversations with professionalism and urgency
- Drive repeat bookings and long-term revenue through strong relationships
Luxury Client Experience
- Build trusted relationships with high-net-worth individuals, executives, and premium clients
- Deliver concierge-level service throughout the client journey
- Respond quickly across phone, email, WhatsApp, and Slack
- Maintain proactive communication from inquiry through post-flight follow-up
CRM & Pipeline Management
- Maintain accurate client and opportunity records in Salesforce or similar CRM platforms
- Track inquiries, quotes, bookings, follow-ups, and sales activity
- Maintain an organized pipeline with no missed opportunities
- Support sales reporting and forecasting
Team Coordination
- Collaborate with internal teams to ensure smooth charter execution
- Communicate client requirements clearly and accurately
- Participate in rotating coverage to support a fast-paced client service environment
What We’re Looking For
- Proven experience in sales, high-ticket sales, luxury services, or relationship-driven client roles
- Strong closing and relationship-building skills
- Excellent spoken and written English
- Confident communicating with high-value and demanding clientele
- Strong responsiveness, organization, and attention to detail
- Experience using CRM systems such as Salesforce
- Comfortable working remotely during EST hours with rotating availability
Nice to Have
- Private aviation or charter sales experience
- Familiarity with Avinode or similar charter platforms
- Knowledge of private jet categories, cabin configurations, and flight ranges
- Understanding of Part 135 operations
- Luxury travel, hospitality, concierge, or executive-services experience
- Familiarity with cryptocurrency transactions
What Success Looks Like
- Strong inbound lead-to-booking conversion
- High client satisfaction and repeat business
- Fast, polished response times
- Consistent revenue contribution
- Accurate CRM and pipeline management
- Long-term relationships with premium clients
Why Join?
- Fully remote opportunity
- Work in the luxury private aviation industry
- Engage with high-net-worth clients globally
- Close high-value transactions with strong earning potential
- Develop specialized private aviation sales expertise
- High-ownership, fast-paced sales environment
Interview Process
- Initial Application Review
- Spark Hire Intro Video
- Client Interview
- Offer & Onboarding