Implementation Specialist, Restaurant Systems
At a glance
Mid-level Solutions & Sales Engineering role at Papa John's. HQ_Atlanta · full-time · no salary stated · we estimate $101,000–$170,000 across the United States.
Papa John's has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Run training sessions alongside the software vendor for general managers, district managers and franchisees
- Make sure restaurant teams can use BOH scheduling, inventory and labor configuration features
- Convert local labor rules, minor regulations and company productivity standards into system settings
- Test labor matrices and review schedule, metric and labor-target results before systems reach stores
- Help franchise owners tailor labor settings and interpret data within brand standards
What you bring
- You can lead group training and explain BOH tools to restaurant management teams
- You can analyze labor data and validate software settings before deployment
Who this fits
This role suits someone who can balance in-person training with backend data analysis and franchisee support. The position is based at HQ in Atlanta.
From the employer
What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Job Summary
The Implementation Specialist, Restaurant Systems is responsible for assisting in the rollout of our the Back of House (BOH) software designed to optimize labor costs, manage food waste, and streamline employee scheduling.
This position is a unique blend of hands-on training and backend data analysis. The role partners directly with our software vendor to co-facilitate large-scale training classes for restaurant management teams. In addition, the role is responsible to analyze data, helping to build, validate, and implement critical labor rules and analytics across both corporate and franchisee-owned locations.
Duties and Responsibilities (other duties as assigned)
Program Deployment & Execution
Training & Implementation (Classroom Facilitation)
- Co-Facilitate Training: Partner with our software vendor to deliver engaging, high-energy training sessions for large groups of general managers, district managers, and franchisees.
- System Adoption: Ensure end-users thoroughly understand BOH systems, including scheduling tools, inventory management, and labor matrix configurations.
Labor System Configuration & Analytics Validation
- Rule Creation & Testing: Assist in translating local labor laws, minor regulations, and company productivity standards into backend software configurations.
- Data & Analytics Validation: Audit, test, and analyze labor matrices to ensure the software accurately generates schedules, tracks metrics, and hits labor targets before deploying to live stores.
- Franchisee Support: Assist franchise owners in setting up and customizing their labor parameters, helping them interpret their data to align with operational needs while maintaining brand standards.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
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