Services Sales Engineer

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

As a member of the Palo Alto Networks Sales team, the successful Service Sales Engineer will be responsible for partnering with Services Sales Managers supporting PAN account teams. The SSE will be responsible for understanding customer requirements, scoping level of effort and recommending services that provide successful outcomes for our customers.

The successful candidate will be able to design and architect implementation and optimization solutions, assist customers with planning for large-scale transformations in technology and recommend the appropriate post sales resource teams to ensure client success. The candidates should be highly competent presenters with experience running virtual and in-person customer discovery workshops. Previous experience to include understanding and translating technical solutions into business value for C level executives. This position reports into the Director of Service Sales.

The Services Sales Engineer (SSE) role is a creative and outgoing, services pre–sales professional with a passion for technology evangelism and custom solution development as a contributor to business development efforts. The SSE is experienced at both architecting and sizing the service elements required to enable the PANW platform. The SSE is also a seasoned presenter on how successful technology, blended with services, translates into business value.

The SSE will contribute to growing the PANW services business by working directly with customers, helping them to define the service requirements necessary to maximize the value from the technology investments in pursuit of their desired technical and business outcomes. The SSE will work closely with the Services Sales team, Core and Specialist Sales. The SSE will also establish close partnerships with Delivery teams, Global Delivery Practices and other subject matter experts across the Palo Alto Professional Services organization.

The role of an SSE is one that is fast paced, where the collective objective is to enable PANW customer's to achieve their digital transformation in a secure and safe manner through utilizing the surrounding services wrapper to meet each customers unique needs.

The successful candidate will be able to assist customers in planning for large–scale transformations recommending the appropriate blend of services to leverage the value within the PANW portfolio.
Your Impact

• Working with Services Sales to articulate PANW unique perspective on GTM services, credentialing delivery competency, IP and expertise using success stories to meet customer needs
• Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios
• Collaborating with Services Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and value–based outcomes
• Collaborating with Services Sales to drive business growth for PANW Services in your aligned territory

Qualifications

• Professional fluency in English and German
• Proven track record in technical consulting, pre–sales and/or delivery experience, working within an IT or Cyber Security services organization
• Strongly preferred: SASE or Cortex experience/knowledge
• PANW Platform experience will be an extra asset
• Experience in those Territories preferred: Alps region
• Self–motivated and detail–oriented
• Strong written, verbal and presentation skills
• Demonstrated experience in discovery/scope definition workshops with cross–functional internal and customer resources to prepare current state/future state roadmaps and services proposals
• Highly proficient around network infrastructure based security appliances, including but not limited to – Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, Secure Access Service Edge (SASE), Public Cloud environments including AWS, Azure and GCP, Cloud Native Application Protection Platform (CNAPP) securing applications from code to cloud

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.